Restaurant Manager

2 weeks ago


Kampung Kangkar Teberau, Johor, Malaysia Grand Companions Sdn Bhd (Tony Roma's Restaurants) Full time

Job - Objective:

  • Overall responsible for smooth operations for Front of House (FOH) of the restaurant.
  • Build sales and control costs within the budget to meet/exceed expected business results.
  • Responsible for compliance of all related standards and guidelines, as well as relevant regulatory requirements.
  • Assist to staff up the employees fully as well as leading and developing employees to achieve the expected work performance and productivity.
  • Assist in executing corporate CSR plans.
  • Responsible for the overall operations of the Front of House (FOH).
  • Monitor the performance standards of finished product quality, service speed and quality, cleanliness and sanitation.
  • Measures external guest's satisfaction and executes plan to improve their satisfaction and increase their loyalty.
  • Effectively schedules work shift according to Floor Positioning Guide (FPG) to meet operations needs and optimize manpower utilization.
  • Responsible for compliance of work and service standards, food serving, hygiene standards in accordance with the restaurant Quality, Service, Ambience & Value (QSAV) guidelines, other policy guidelines established by the RV Group and the relevant regulatory requirements.
  • Monitor weekly inventories, estimates and controls food & beverage costs.
  • Oversee implementation of inrestaurant procedures for new products & services.
  • Use proper security and verification procedures when handing deposits and the contents of the safe.
  • Ensure all restaurant business & people related documents are maintained and recorded appropriately for future reference.
  • Complete all daily paperwork, periodic inventories and statistical reports accurately and on a timely basis. Conduct necessary analysis and take appropriate action for improvement.
  • Possess full knowledge on food, beverages and other products & services served/provided by the Restaurant.
**Required:
- *
  • At least 4 years' of working experiences as supervisory role in similar industry.
  • Those without professional qualifications must have minimum of 6 years of related working experience (full time employment) in similar industry with good track records.
  • Can speak English fluently and has ability to read and write English sufficiently.
  • Proficient in the full spectrum of casual / finedining restaurant function, including food planning and preparation, cost management, customer handling, workplace safety & security, regulatory requirements, people management, recordkeeping, etc.
  • Understand and have experience working with Point-OfSales (POS) system.

Pay:
RM3, RM3,500.00 per month

Benefits:

  • Dental insurance
  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Parental leave

Schedule:

  • Afternoon shift
  • Day shift
  • Early shift
  • Evening shift
  • Rotational shift

Supplemental pay types:

  • Performance bonus


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