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IT Onsite Support Analyst
2 weeks ago
Position Vacant:
IT Onsite Support Analyst
Company:
D2S Resources Sdn Bhd
Location:
KL, Malaysia
Experience: 2+ years
QUALIFICATIONS / EXPERIENCE
- Degree or Diploma from Information Technology or equivalent discipline.
- Experience with SaaS ITSM Suite of tools such as ServiceNow.
- Proficient in troubleshooting and problemsolving techniques.
- Knowledge of ITIL best practices and incident management processes.
- Strong analytical and reporting skills.
- Good documentation skills and attention to detail.
Pay:
RM5, RM6,000.00 per month
Benefits:
- Dental insurance
- Health insurance
- Opportunities for promotion
- Professional development
- Vision insurance
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
Experience:
- ServiceNow: 2 years (preferred)
Expected Start Date: 06/20/2024
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