IT Onsite Support Analyst

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia D2S Resources Sdn Bhd Full time

Position Vacant:
IT Onsite Support Analyst


Company:
D2S Resources Sdn Bhd

Location:
KL, Malaysia

Experience: 2+ years

QUALIFICATIONS / EXPERIENCE

  • Degree or Diploma from Information Technology or equivalent discipline.
  • Experience with SaaS ITSM Suite of tools such as ServiceNow.
  • Proficient in troubleshooting and problemsolving techniques.
  • Knowledge of ITIL best practices and incident management processes.
  • Strong analytical and reporting skills.
  • Good documentation skills and attention to detail.

Pay:
RM5, RM6,000.00 per month

Benefits:

  • Dental insurance
  • Health insurance
  • Opportunities for promotion
  • Professional development
  • Vision insurance

Schedule:

  • Day shift

Supplemental pay types:

  • Performance bonus
  • Yearly bonus

Experience:

  • ServiceNow: 2 years (preferred)
Application Deadline: 06/18/2024

Expected Start Date: 06/20/2024

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