IT Technician

Responsibilities:

1.

Technical Support:
Provide frontline technical support to end-users by diagnosing and resolving hardware, software, and network-related issues promptly and effectively

2.

Hardware Maintenance:
Perform routine maintenance, repairs, upgrades, and installations of computer hardware components, peripherals, and devices to ensure optimal performance and reliability

4.

Network Administration:
Assist in the setup, configuration, and maintenance of network infrastructure, including routers, switches, firewalls and wireless access points, to ensure seamless connectivity and data transmission

5.

Data Backup and Recovery:
Implement and oversee backup procedures to safeguard critical data and ensure disaster recovery readiness in the event of system failures, data breaches, or other emergencies

6.

Security Compliance:
Enforce IT security policies, protocols, and best practices to protect against cyber threats, malware, unauthorized access, and data breaches, and conduct periodic security audits and assessment

7.

Computer Purchase:
Facilitate the purchase process for new computers, obtaining price quotes, and recommending suitable hardware configurations based on organizational needs and budget constraints

Qualifications

• Ability to multitask, prioritize tasks, and work efficiently under pressure to meet deadlines and address urgent issues
• Proficiency in using computer systems, electronic devices, and information management software to effectively perform job duties
• Excellent communication skills, both verbal and written, to interact with endusers and communicate technical information clearly and concisely
• Strong interpersonal skills

Salary:
From RM1,800.00 per month

Schedule:

• Monday to Friday

Experience:

• IT: 2 years (preferred)

---