Cafe Supervisor@ Bask Bear Coffee Denai Alam

2 weeks ago


Malaysia Baskbear Coffee Full time
JOIN OUR GROWING TEAM Opportunities for promotion EPF, EIS,SOCSO Training provided Overtime allowance Medical benefits

Supervisor Job Scope:

Create employees' schedules to ensure efficient operationsSupervise and train staff to ensure they adhere to established standards of service and professionalismAssist in execution of the strategic planning including outlet food costs control, stock take and stock orderingOversee daily cafe operations, including opening and closing procedures, cash handling, and inventory management.

Explain and promote products and offeringsEnsure that all customers receive prompt, friendly, and attentive service.
Handle customer inquiries, concerns, and complaints in a courteous and professional manner.

To brew coffee or tea and to serve the drinks to customersEnsure every drink serves to customers are made with passion and have the highest quality standards by following the right SOP.

Able to explain all Bask Bear Coffee products clearly to customers, and to promote/upsell the products at all timesRequirements:
Candidate must possess at least SPM / O-Level.
For Supervisor, at least 1 year of experienced as Team Lead or Crew Leader will be added advantage.
Prior experience in a food and beverage environment with customer facing responsibilities is an added advantage.
May work special events, as needed.
Must be able to work overtime as needed.
Must be able to work on Flexible time, Weekends & Public Holiday .Join our Telegram channel for more

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