Executive, Northern Region

2 weeks ago


George Town, Penang, Malaysia Malaysia Airlines Full time

Reports To:

Station Manager

Role Purpose:

To provide personalized service to travel agents e.g. 80 agents and execute strategies to meet the targeted revenue.

Key Accountability:

  • To sell products and promotions prepared by Revenue Management and monitor the sales of travel agents, by providing service and support related to FIT and groups movement, conducting product briefings
  • To participate actively in travel trade and consumer fairs
  • To collect insights regarding OALs strategy and analyze sales data from Business Intelligence and perform quaterly review with all accounts coverage
  • To be liaison between Travel Trade and relevant Malaysia Airlines & Firefly Business Unit (revenue management, airport operation and customer service) in resolving problems arise from daily operation
  • To develop and strengthen networking with the key decision makers within the Travel Agencies, including organizing MH related events and activities

Qualification & Experience:

  • Degree in Business Management, Tourism Management, Airlines and Aviation Management and any other related field of study with 1 year in sales and marketing positions

Skills & Knowledge:

  • Good negotiation and presentation skills
  • Computer literate and have basic ticketing knowledge
  • Ability to work as a team instead of silo and able to work under pressure
  • Willing to work out of office hours and during weekends

Key Challenges:

  • To generate revenue to meet company objective and target
  • To maintain Malaysia Airlines market share under current stiff competition from OALs


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