Manager, Trade Services
2 weeks ago
- Functional
- Approval and Decision Making on trade operational matters for Trade Services Centres in the absence of Head-Trade Operations
- Advisory on operational and technical trade issues to both internal and external parties.'
- Setting and monitoring service standards at Trade Services Centres.
- Setting standards for compliance on policies, procedures and guidelines
- Continuous process improvements at Trade Services Centres to ensure maximum efficiency and productivity.
- Educating staff on trade products and services
- Ensuring a smooth delivery system for trade transactions
- Ensure standardization in processes and operational matters nationwide.
- Ensure all reports are prepared and submitted in a timely manner.
- To examine all transferable LCs before issuance.
- Checking of trade excesses and suspense accounts
- Release request for trade items in Norkom system and handling of KLC-TW related matters
- Carry out any duties as may be assigned by Head
- Trade Services or Head
- Trade Operatiions from time to time.
_(team/group responsibilities)_
- Formulating and validation of all proposed solutions prior to execution
- Delivering solutions to protect and grow revenue
- Identify and manage improvement initiatives in order to increase productivity
- Identify risks in trade operations and taking appropriate steps to eliminate or minimize these risks.
- Troubleshooting all trade related issues involving processes.
_(organizational responsibilities)_
- Delivering solutions to protect and grow revenue
- Advisory role to trade staff at HLBSG and HLBCAM
Education/Qualification
- At least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Business Studies/Administration/Management, Finance/Accountancy/Banking, Economics, Commerce or equivalent.
- 10 years and above experience in Trade Operations
- About Hong Leong Bank_
- We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a DigitalattheCore ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China._
- We seek to strike a balance between diversity, inclusion and merit to achieve our _
- are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. _
- Expanding on our "Digital at the Core" ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive lifelong learning, achieve their career aspirations and grow talent from within our organisation._
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