Manager, Trade Services

2 weeks ago


Sibu, Sarawak, Malaysia Hong Leong Bank Full time
If you are looking to excel and make a difference, take a closer look at us

  • Functional
_(job responsibilities)_

  • Approval and Decision Making on trade operational matters for Trade Services Centres in the absence of Head-Trade Operations
  • Advisory on operational and technical trade issues to both internal and external parties.'
  • Setting and monitoring service standards at Trade Services Centres.
  • Setting standards for compliance on policies, procedures and guidelines
  • Continuous process improvements at Trade Services Centres to ensure maximum efficiency and productivity.
  • Educating staff on trade products and services
  • Ensuring a smooth delivery system for trade transactions
  • Ensure standardization in processes and operational matters nationwide.
  • Ensure all reports are prepared and submitted in a timely manner.
  • To examine all transferable LCs before issuance.
  • Checking of trade excesses and suspense accounts
  • Release request for trade items in Norkom system and handling of KLC-TW related matters
  • Carry out any duties as may be assigned by Head
  • Trade Services or Head
  • Trade Operatiions from time to time.
Managerial
_(team/group responsibilities)_

  • Formulating and validation of all proposed solutions prior to execution
  • Delivering solutions to protect and grow revenue
  • Identify and manage improvement initiatives in order to increase productivity
  • Identify risks in trade operations and taking appropriate steps to eliminate or minimize these risks.
  • Troubleshooting all trade related issues involving processes.
Organizational
_(organizational responsibilities)_

  • Delivering solutions to protect and grow revenue
  • Advisory role to trade staff at HLBSG and HLBCAM
Requirement

Education/Qualification

  • At least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Business Studies/Administration/Management, Finance/Accountancy/Banking, Economics, Commerce or equivalent.
Experience

  • 10 years and above experience in Trade Operations
  • About Hong Leong Bank_
  • We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a DigitalattheCore ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China._
  • We seek to strike a balance between diversity, inclusion and merit to achieve our _
- mission of infusing diversity in thinking and skillsets into our organisation._
- are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. _

  • Expanding on our "Digital at the Core" ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive lifelong learning, achieve their career aspirations and grow talent from within our organisation._

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