Senior Business Analyst

2 weeks ago


Subang Jaya, Selangor, Malaysia Hunters International Sdn Bhd Full time

Responsibilities:

  • Responsible for addressing complex business issues and providing quality business analytics solutions to customers.
  • Participate actively in user requirement gathering with the Account Manager to outline customer business needs and prioritize product features.
  • Interpret customers' business requirements and insights into application requirements for relevant teams (Design, Product, Support, etc).
  • Deliver Functional and Technical specifications.
  • Work closely with the project team to ensure product delivery according to specifications and support the Project Manager in identifying gaps and tracking design and development tasks.
  • Conduct user acceptance tests (UAT) and Admin/User training when necessary.
  • Collaborate with the Project Manager and technical team during Go-Live to ensure a smooth rollout for the customer.
  • Participate in team retrospectives and Sprint reviews supporting the Project Manager.
  • Support Product Development by identifying market opportunities, products, and best practices in the industry.
Skills and Qualifications:
  • Good team player who stays engaged and supports the team in resolving technical matters.
  • Problem solver, the first point of contact for developers and designers to review progress and resolve technical issues.
  • Strong adaptability in a fast-paced environment.
  • Proactive with the ability to act quickly in resolving technical or user requirement matters.
  • Strong communication and influencing skills to address business concerns with stakeholders and customers in English and Mandarin.

Requirements:

  • Diploma/Degree in Computer Science or Information Technology.
  • Minimum 10 years of experience as a Business Analyst in Agile/Scrum within Shared Services for E-Commerce or Business Process Outsourcing (BPO).
  • Minimum of 5 years of IT experience in software development with Agile/Scrum or Waterfall SDLC.
  • Familiarity with HTML, web application development technologies, and multi-platform/browser support.
  • Experience with Jira or similar software testing tools.

Remuneration:

Rm 10,000 to Rm 25,000

Benefits:

  • Youthful, vibrant, and dynamic working culture.
  • Multinational environment.
  • Engaging employee activities such as Monthly Birthday Celebrations, Online Tournaments, Annual Dinner, etc.
  • Flexible working hours with Smart Casual Wear policy.
  • Company Laptop provided, including while Working From Home.
  • Blacksire Academy customized trainings.
  • 13-month salary per year with additional contractual bonus.
  • Yearly Increment and Performance Bonus.
  • Fixed Traveling Allowance, Optical, Dental, Gym Allowances, and Insurance Coverage provided.

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