Client Account Manager

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia SalesWorks Asia Full time

Job Highlights

  • Dynamic and passionate work environment
  • Fast track career advancement
  • Work Life Balance

JOB SUMMARY:


Act as liaison between key stakeholders as well as executer of strategic direction for clients and sales team to ensure the campaigns are managed effectively.


KEY ROLES & RESPONSIBILITIES:

A

Planning and Strategy:


  • Identify gaps with existing campaigns and key actions required
  • Increase the productivity of the sales teams and internal teams
  • Discover new ways of enhancing campaigns (lateral thinking)
  • Demographic and trend analysis of target markets to enhance sales team's productivity
  • Review critical numbers with clients, sales managers, and General Manager
  • Participate in management strategy meetings
  • Ensure there are clear operational guidelines in place for all areas of the campaign

B

Financial and Compliance Management:


  • Understanding of the legal and financial environment relevant to the organization to find a winwin situation for all stakeholders
  • Able to understand sales figures and interpret critical numbers and analyze trends
  • Negotiate contracts and payment schemes
  • Ensure all practices and guidelines are compliant with local laws and policies
  • Highlight and escalate to the GM any risk areas identified that could have an adverse effect on the client, company, or sales team.

C

Administrative:


  • Regular reporting to provide feedback to clients and sales teams including inventory management
  • Daily, weekly, monthly, and quarterly reporting on campaigns and critical numbers
  • Review monthly and quarterly priorities and objectives
  • Improve the quality and functionality of reports

JOB REQUIREMENTS:

  • Bachelor of Business Administration/Marketing/Economics
  • Experience in client servicing role
  • Excellent stakeholder management
  • Attention to detail
  • Operationally strong in Microsoft Office
  • Organized and able to work in fastpaced environments
  • Excellent spoken and written communication (English/Bahasa)
  • Determined, willing to take on challenges
  • Innovative thinker and problem solver
  • Comfortable in presenting

Salary:
RM7, RM9,000.00 per month

Benefits:

  • Additional leave
  • Dental insurance
  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development
  • Vision insurance

Schedule:

  • Day shift

Supplemental pay types:

  • Performance bonus

Ability to commute/relocate:

  • Kuala Lumpur: Reliably commute or planning to relocate before starting work (preferred)


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