Waiter

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia ARTISAN ILUSI SDN BHD - Dotty's Pastries & Coffee Full time

RESPONSIBILITIES OF POSITION
Providing excellent wait service to ensure satisfaction. Taking customer orders and delivering food and beverages. Making menu recommendations, answering questions and sharing additional information with restaurant patrons.

Duties:

-
Greet and escort customers to their tables.
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Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies).
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Prepare tables by setting up linens, silverware and glasses.
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Inform customers about the day's specials.
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Offer menu recommendations upon request.
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Up-sell additional products when appropriate.
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Take accurate food and drinks orders, using a POS ordering software, order slips or by memorization.
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Communicate order details to the Kitchen Staff.
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Serve food and drink orders.
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Check dishes and kitchenware for cleanliness and presentation and report any problems.
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Arrange table settings and maintain a tidy dining area.
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Deliver checks and collect bill payments.
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Carry dirty plates, glasses and silverware to kitchen for cleaning.
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Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties).
-
Follow all relevant health department regulations.

  • Provide excellent customer service to guests.

Requirements:

  • Related qualifications in the F & B field.
  • A minimum of 2 years working in food preparation position.
  • Awareness of local, state and federal health and sanitation laws.
  • Able to work in highenergy and demanding environment.
-
Hands-on experience with cash register and ordering information system (e.g. Revel POS or Toast POS).
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Basic math skills.
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Attentiveness and patience for customers.
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Excellent presentation skills.
-
Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment.
-
Active listening and effective communication skills.
-
Team spirit.

Flexibility to work in shifts

Job Types:
Full-time, Permanent

Salary:
RM1, RM2,400.00 per month

Benefits:

  • Health insurance
  • Maternity leave
  • Meal provided
  • Opportunities for promotion
  • Parental leave

Schedule:

  • Day shift

Supplemental pay types:

  • Attendance bonus
  • Overtime pay

Experience:

  • Server: 1 year (preferred)

Ability to Commute:

  • Kuala Lumpur (required)

Ability to Relocate:

  • Kuala Lumpur: Relocate before starting work (required)

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