Product Trainer

2 weeks ago

Kuching, Sarawak, Malaysia LG Electronics Full time

LG Electronics (Kuching, Sarawak - Contract)

Our work environment includes:

  • Growth opportunities
  • Casual work attire

Job Scope:

  • Provide product training specific to the stakeholders according to the state/provincial localization requirements
  • Develop, localize, revision and optimization of training material and technical instructions
  • Preparing and presenting the training materials and other related supporting materials as per need
  • Partner with Sales Management Team to uncover and assess training needs of related stakeholders and sales staff for all assigned products and solutions
  • Track, measure and evaluate training programs and the results after training
  • Participation in the development of training courses and materials with regards to product
  • Design, prepare, produce and deliver training packages at an appropriate level


 Stakeholders
  • Promoters, Floor Sales Staff, Sales Team, Internal Team
  • Attend trainer and promoter meetings as per required

Job Descriptions / Duties:

  • Develop and implement training for the staff
  • Coordinate, develop, and participate in ongoing training
  • Promote team building by actively participating in staff development
  • Provide necessary training, coaching, and mentoring to employees
  • Identify areas for improving individual and team performance
  • Identify skills gaps and fill them
  • Develop presentations, training materials, and handout materials
  • Provide training guidance and feedback to others
  • Perform technical training tasks, such as reviewing and modifying procedures, troubleshooting, and resolving defects
  • Perform onthejob training to ensure new staff is qualified for their jobs
  • Mentor new staff in jobspecific tasks and processes
  • Train new staff in company policies and procedures
  • Develop and implement training plans for new hires

Experience:

  • 23 years (preferred)
  • Proven experience assisting in the development of training materials and instruction
  • Excellent communication, presentation, and problemsolving skills
  • Ability to work efficiently in a fastpaced environment

Pay:
RM2, RM4,000.00 per month

Benefits:

  • Health insurance
  • Professional development

Schedule:

  • Day shift

Ability to commute/relocate:

  • Kuching: Reliably commute or planning to relocate before starting work (required)

Education:

  • Diploma/Advanced Diploma (preferred)

Language:

  • English, Malay (preferred)

Willingness to travel:

  • 75% (required)

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