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Native Vietnamese
3 months ago
Kampung Bagan Air Hitam, Penang, Malaysia
GrowthFn Sdn Bhd
Full time
Vacancy:
*Native Vietnamese - Customer Service
Location:
Penang, Malaysia.
Salary:
Total package: RM4,400 (Basic salary + Kpi allowance +Night Shift)
Head Counts: 10
Joining:
Immediate
Education:
Diploma or Bachelor's degree
NOTE:
BPO/Customer Service experience is required
Job Expectations:
- Understand customer enquiries and ensure they are answered or routed through the appropriate support channel.
- Perform all procedures accurately, including following client's documented call flows, work processes, data entry requirements, and complaint management processes
- Demonstrate a strong customer service orientation and take responsibility to ensure customers are satisfied
- Provide a high level of professionalism and competent customer service
- Able to communicate effectively with customers in a friendly and polite manner following the processes
Job Types:
Full-time, Permanent
Pay:
RM4,400.00 per month
Application Question(s):
- What nationality are you?
- Rotational shift, are you okay with it?
- The Joining date is 1st July 2024, can you join?
- Salary: Total package: RM4,400 (Basic salary + Kpi allowance +Night Shift), are you okay with it?
- The Job Location is Penang, Malaysia are you willing to relocate?
Education:
- Diploma/Advanced Diploma (preferred)
