Front Office Assistant

1 week ago


Alor Gajah, Melaka, Malaysia A'FAMOSA RESORT HOTEL SDN BHD Full time
Job Description
  • Greeting and thanking guests in a sincere, friendly manner.
  • Checking guests in on arrival and out on departure.
  • Posting charges to appropriate guest accounts.
  • Anticipating and addressing guests' needs, and resolving their problems and complaints.
  • Assisting guests with disabilities.
  • Operating switchboard and assisting with enquiries.
  • Assisting the reservations manager with taking reservations.
  • Collaborating and communicating with other internal departments to ensure guest satisfaction.
  • Complying with company procedures and safety policies.
  • Performing duties on a daily checklist.
A'Famosa Resort is a 520-hectars resort located in the countryside of Melaka. Surrounded by rolling hills and lush countryside. Company's vision is to be resort destination in Malaysia for leisure, business, sports and recreation and adventure. Company's perks 1. Medical benefits 2. Staff meals 3. Transportation 4. Hostel 5. Free theme park tickets upon confirmation
SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent
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