IT Intern

2 weeks ago

Ipoh, Perak, Malaysia VMgate Sdn Bhd Full time
Administer IT-related tasks including documentation and record-keeping as assigned; perform additional tasks as directed by supervisor.

  • Respond to IT inquiries from staff or customers promptly; execute related tasks provided by supervisor.
  • Manage and maintain staff desktops and laptops, performing hardware upgrades and software installations as directed by supervisor.
  • Keep an accurate, uptodate inventory of hardware and peripherals; perform inventory tasks as assigned by supervisor.
  • Facilitate communication within the IT department and with other departments as needed; assist in communication tasks directed by supervisor.
  • Troubleshoot and resolve issues with kiosk, tablet, and printer devices, both software and hardware; execute additional tasks as provided by supervisor.
  • Develop proficiency in troubleshooting network components like wireless access points and switches; perform related tasks as directed by supervisor.
  • Gain expertise in troubleshooting various network connectivity types including CAT6 (UTP), fiber optics; perform additional tasks as instructed by supervisor.

; Requirements:

  • Must possess a Diploma/Degree in IT or any other technical certification in a related field.
  • Should have demonstrated handson skills in IT hardware and basic troubleshooting techniques.
  • Should possess strong analytical and problemsolving capabilities.
  • Proficient in computer and network basics, with the ability to troubleshoot and resolve technical issues.
  • Strong interpersonal skills, confident communicator, and capable of working independently.
  • Willingness to work 6 days per week with a weekday off.
  • Flexibility to work in shifts.