Telemarketing Executive

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia GrowthFn Sdn Bhd Full time

Vacancy:
Telemarketing Executive - Filipino

Location:
Bangkok, Thailand

Salary:
THB 40,000 + Housing allowance for expat THB 6000

Language:
Tagalog+Englsih

Joining Date : 6th May, 2024

Headcount: 5

Shift:
Wed-Sun 9am -6pm BKK

JOB QUALIFICATIONS

  • Excellent customer service skills, including but not limited to, active listening, empathizing, problem solving, organized, detail oriented, follow through, and excellent verbal and written communication skills.
  • Previous telemarketing service experience preferred.
  • Ability to work as a team player, in a personable and positive manner.
  • Ability to work quickly and accurately in a highvolume environment. Able to perform well under deadlines and respond well to an environment of constant change.
  • Fluent in English and the required language.

Responsibilities:

  • Contact potential guests by telephone to sell a discounted holiday package.
  • Make outbound dials at a rate of at least 20 dials per hour to contact potential guests and meet all efficiency guidelines set forth.
  • Follow a scripted presentation to ensure accurate communication to potential guests and to maximize the number of preview presentations booked.
  • Employ an empathetic, listening, problem solving approach to overcoming objections and persuade the guests to attend the preview presentation.
  • Support the customer's decision to purchase and travel on the Holiday Discovery Package by sharing benefits and reinforcing the fun and rewarding aspects of the package.
  • Ensure all guests meet the qualifications and details of participation of each offer as set forth by client and ensure timely and accurate documentation of such.
  • Effectively manage Company assigned leads for maximum conversion to preview presentations.
  • Perform clerical or other reasonable duties requested by the Telemarketing Team Leader.

PHYSICAL JOB REQUIREMENTS

  • Extended periods of sitting required.
  • Processing and analysis of paperwork and computer screens require visual observation.
  • Heavy use of telephone for verbal communications.
  • Some light lifting, and filing may be required.

Note:
The paperwork and relocation expenses will be handle by the company

Job Types:
Full-time, Permanent

Pay:
RM5, RM5,300.00 per month

Application Question(s):

  • What nationality are you?
  • Are you willing to relocate to Thailand?
  • Do you have cold calling experience (Yes/No)?
  • The role is urgent, can you join 6th May 2024?
  • The salary is fixed not negotiable, The salary is THB 40,000 + Housing allowance for expat THB 6000, are you okay with it?

Education:

  • Bachelor's (preferred)


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