Hub Supervisor

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia DHL Full time

Role Purpose
This position is responsible for the coordination with functional of transportation, delivery to assure operational run smoothly.

Therefore, supervise in responsibility area which defined by superior such working station of receiving, encoding, sorting, DIM scanning, loading and return shipment from depots or any additional task assign by superior.


Accountabilities

Customer Internal

  • Transportation team
  • Depots and delivery team
  • Security and safety
  • Customer service

Process

  • Ensure unloading product from customer's premise and/or depots with safety and caring while moving to operational work floor.
  • Ensure an accuracy number of product receiving feed product in operational floor to the right station as operational procedure saying. Ensure staff on each station complete their job correctly
  • Supervise staff on operational floor, to make sure clearly understanding on the process
  • Ensure machine and equipment is ready to run operationally
  • Implement a test run an equipment before time of exactly start operational on daily basis
  • Ensure sorting product to the right depots/destination
  • Ensure completion of loading to shuttle truck within time line
  • Corporate and work with safety officer in term of safety issue in the operational floor
  • Corporate and work with security officer regarding security issue
  • Corporate and work with customer service to support customer's successful
  • Implement the contingency plan if necessary as rule and regulation mentioned
  • Must be able to work extended hours as assigned by superior
  • Must be flexible to work various shifts, weekends, or irregular shifts

People - Management

  • Preparation the staff's working shift schedule
  • Coaching and training staff whether in class or on the job training.
  • Establish the KPI to staff, achievement and to align with central hub's goal.
  • Complete staff evaluation
  • Provide development plan for staff as per dimension career path

Skills/Qualification

  • 35 years experienced for supervisory level
  • Degree or Diploma (preferable)
  • Leadership**:Able to lead team to achieve the functional goal. To drive and manage staff motivation
  • Coaching and mentoring**:Able to advice and coach well staff in responsible area to clearly understand company objective
  • Communication**: clearly communication to team whatever such policy, procedure, and cross functionally etc
  • Teamwork**:Works cooperatively with others to achieve target and objective
  • Planning & Organizing**:Plan and organize operational functional the work station with a suitably resources
  • Results Orientation**:Able to achieve the KPIs as set up by superior and drive the team to be accomplished
  • P&L: Efficiencies mange overtime, consumable materials, utility, zero damage and missing, be participated team in term of all aspects related to cost management.

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