IT Officer

2 weeks ago

Seremban, Negeri Sembilan, Malaysia CAREGLOVE GLOBAL SDN BHD Full time
Provide L1 & L2 hardware, software, CCTV and door access technical support and problem solving to all users.

  • Perform analysis, diagnostics, and provide/suggest solution to all IT problems for internal staff and as well remotely to external users.
  • Prepare, set up and install new PC with users' data backup and migration.
  • Maintain and update documentation and reference materials related to computer systems.
  • Maintain and monitor the computing hardware and software assets of the company, including system updates, software licensing expiry and hardware decommissioning.
  • Manage multiple areas of technology and multiple departments.
  • Assist the Project Manager in system implementation activities (new & upgrade).
  • To handle any adhoc task which required by superior.
  • Good understanding of helpdesk ticketing systems.
Job Requirement

  • Fresh graduate or with working experience in the related field is required for this position.
  • Good working knowledge of Active Directory, DNS & DHCP, Windows operating systems configuration, troubleshooting & implementation.
  • Experience in customer facing role, remote support, telephone support

Pay:
RM2, RM3,500.00 per month

Benefits:

  • Additional leave
  • Free parking
  • Health insurance
  • Maternity leave
  • Opportunities for promotion

Schedule:

  • Monday to Friday

Willingness to travel:

  • 100% (preferred)