E-commerce Customer Service

Oversee the full spectrum of the e-commerce operation. Managing E-Commerce platform to generate business growth and customer satisfaction. Develop strong partnership with principal & platforms personnel. Develop and communicate key priorities of E-Commerce business to team members, leadership team and crossfunctional partners. Resolve issues related to...

Oversee the full spectrum of the e-commerce operation. Managing E-Commerce platform to generate business growth and customer satisfaction. Develop strong partnership with principal & platforms personnel. Develop and communicate key priorities of E-Commerce business to team members, leadership team and crossfunctional partners. Resolve issues related to...

Core Responsibilities: Communicate, Monitor, Optimize, HousekeepingCommunicate internally and externally (customer) to ensure optimal fulfillment performances;Maintain close relationships with clients and strategic partners. Ensure clients issues are addressed and fixed in a timely manner. Monthly meeting & dailyCreate manual orders for any required B2C and...

Update, manage e-commerce platforms (e.g. Lazada, Shopee, e-commerce website) Develop strategies to increase online sales for all products Assist in creating marketing collateral and teaching material for technical products FAQs, key selling points, case studies, etc. Monitoring and optimizing daily sales and product availability. Maintaining product...

Update, manage e-commerce platforms (e.g. Lazada, Shopee, e-commerce website) Develop strategies to increase online sales for all products Assist in creating marketing collateral and teaching material for technical products FAQs, key selling points, case studies, etc. Monitoring and optimizing daily sales and product availability. Maintaining product...

Update, manage e-commerce platforms (e.g. Lazada, Shopee, e-commerce website) Develop strategies to increase online sales for all products Assist in creating marketing collateral and teaching material for technical products FAQs, key selling points, case studies, etc. Monitoring and optimizing daily sales and product availability. Maintaining product...

Order management - daily compilation of orders from all platforms to coordinate between our logistics and suppliers (5 days a week) Customer management daily chat on all platforms and resolve customer complaints (5 days a week) Assisting with the creation and maintenance of product listings on the company's ecommerce platform Helping to manage and update...

- Responsible for developing strategies to ensure the practicality and proper design of a company's online marketing platforms. I Work to grow an ecommerce business by making improvements to customer experiences, fulfilling orders and maintaining the digital wellbeing of a company account. Managing online sales for a brand or retailer has multiple...

Responsible for the full range of operational and administrative activities in E-commercemarketplaces (Shopee & Lazada, etc). Day to day ecommerce operations including uploading of new product, pricing, stockinventory level, system maintenance, set up promotion & campaign, and ensurecompleteness of data. Work closely with clients to keep their account up to...

Handle customer inquiries and requests through live chat channels in a prompt, friendly, and professional manner. Effectively communicate with customers, thoroughly understanding their concerns, and providing accurate and timely responses. Resolve customer issues related to orders, returns, refunds, product information, and other inquiries adhering to...

Job Scope: Strong communication skills Customer Service Skills Problem solving ability Assist with placement of orders, refunds, or exchanges Handle customer concerns, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution Able to communicate concisely our company policies to customers Monitor customer...

[Fresh graduates are WELCOME to apply]Responsibilities: To handle company website and ecommerce Platform like Lazada, Shopee etc. Respond to inquiries about product, complaints, order issues, handle online promotion campaign. Assist and manage in product management such as upload of all existing and new products, images, descriptions and conduct market...

BE PART OF AMT PC Distributors FAMILYAMT PC Distributors Sdn Bhd is top five largest local IT hardware distributor and wholesaler In Malaysia. Carrying more than 25 brands as distributor in Malaysia; Including IT components and peripherals, PC accessories, input devices, networking, power related products, audio visual equipment and software.As an E-Commerce...

About Us: Join our energetic team as a Customer Service Representative and be an integral part of our fast-growing E-commerce brand We prioritize delivering exceptional service to our customers and enhancing their online shopping journey.Position Overview:As a Customer Service Representative, you will be responsible for addressing customer inquiries,...

Job Description: Handle incoming chat via marketplace (Tiktok, Shopee and Lazada) Collaborate with related parties to solve customer problem Handle review and comments on platform Reporting about customer dataJob Requirement: Female 2135 years old SPM (min. 2 years experience in Customer Service) or Diploma fresh graduate Youthful, active, and eager to learn...

The CompanyOur client is a liner shipping company who provides liner and feeder operator services to Asia, Middle East, India Subcontinent and Africa.The Customer Service Executive will be handling customer booking processes and space management with head office and enhance customer satisfaction. To support and collaborate with team members in attending...

We are searching for an organized Intern to join our incredible team at Rakan Asia International in Petaling Jaya.Growing your career as a Internship Intern is a great opportunity to develop key skills.If you are strong in people management, creativity and have the right passion for the job, then apply for the position of Intern at Rakan Asia International...

We are searching for an organized Intern to join our incredible team at Rakan Asia International in Petaling Jaya.Growing your career as a Internship Intern is a great opportunity to develop key skills.If you are strong in people management, creativity and have the right passion for the job, then apply for the position of Intern at Rakan Asia International...

**Job Scope**:- Melaksanakan tugas-tugas di bahagian Customer Service & Packaging.- Memproses order.- Kerja-kerja pejabat : merekod data, laporan dan stok.- Menjawab pertanyaan pelanggan dari marketplace (Shopee, Lazada, Tiktok).- Video & Picture editing- Membungkus parcel setiap hari untuk pengeposan sebelum dihantar.**Job Info & Requirement**:- 9.00am -...

Handle customer payment record, audit of payment record client, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers.Skills...