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Housekeeping Supervisor
3 months ago
The Housekeeping Supervisor's responsibilities include assigning tasks to the housekeeping staff, identifying and reporting cases of tardiness, and monitoring cleaning supplies.
You should also inform management of any equipment or furniture in need of repair or replacement and ensure that the housekeeping staff complies with all safety and sanitation policies.
To be successful as a Housekeeping Supervisor, you should be able to develop and implement strategies to improve the functioning of the housekeeping department.
Ultimately, an exceptional Housekeeping Supervisor should have excellent management skills and be able to ensure that housekeeping operations run efficiently and that guests are satisfied.
THE JOBSCOPE
- Train housekeepers on cleaning and maintenance tasks
- Oversee staff on a daily basis
- Check rooms and common areas, including stairways and lounge areas, for cleanliness
- Assigning housekeeping tasks to staff and inspecting work to ensure that the prescribed standards of cleanliness are met.
- Establish and educate staff on cleanliness, tidiness and hygiene standards
- Motivate team members and resolve any issues that occur on the job
- Respond to customer complaints and special requests
- Scheduling staff shifts and organizing replacements as required.
- Investigating and addressing complaints regarding poor housekeeping service.
- Providing training to the housekeeping staff.
- Regularly taking inventory of cleaning supplies and ordering stock as needed.
- Issuing cleaning supplies and equipment to housekeeping staff as needed.
- Ensure compliance with safety and sanitation policies in all areas
- Performing various cleaning duties in instances of staff shortages.
REQUIREMENTS:
- Work experience as a Housekeeping
- Handson experience with cleaning and maintenance tasks
- Ability to use industrial cleaning equipment and products
- Excellent organizational and team management skills
- Stamina to handle the physical demands of the job
- Proficient in all Microsoft Office
- The ability to multitask.
- The ability to stand for extended periods of time.
- Excellent organizational and time management skills.
- Exceptional customer service skills.
- Effective communication skills.
- Flexibility to work various shifts, including evenings and weekends
QUALIFICATIONS
- High school or equivalent education is required.; additional qualifications will be a plus
Job Types:
Full-time, Permanent
Salary:
From RM2,700.00 per month
Benefits:
- Free parking
- Health insurance
- Meal provided
- Opportunities for promotion
- Professional development
