Retail Consultant Setia City Mall, Shah Alam

2 weeks ago

Shah Alam, Selangor, Malaysia Nala Groups Full time

Company Background :
Retail Shop, Personal Care

Working Hours:
Morning Shift : 9:45am ~ 6:00pm

  • Afternoon Shift :1:45pm ~10:00pm
Full Shift : 9:45am ~10:00pm

Responsibilities:

  • Greet, serve and provide assistance to customer.
  • Introduce and effectively promote all activities (marketing plans, loyalty scheme, promotions) to new & existing clients.
  • Ensure customer satisfaction by providing good customer service.
  • Achieve given sales target and expectations.
  • Take part in housekeeping routines and follow operational procedures consistently.
  • Support to maintain the shop floor, assist with visual merchandising, stock management & replenishment.
  • Support in all merchandise related processes (e.g. deliveries & returns)
  • Support in all stock take & cycle counts related processes.
  • Perform accurate sales transactions and sales collections.
  • Support Store Management in transaction, complaint & return handling.
  • Submit time sheet report to Manager timely and accurately.
  • Communicate with Manager to build sales and teamwork.
  • Take responsibility to minimize stock loss and maximize store security.
  • Ensure merchandising is attractive, uptodate and consistent with marketing plans.
  • Monitor stock's batch code consistently and update Manager before expiry dates.
  • Ensure pricing of stocks are accurate.
  • Manage product display at shop, promote and upkeep product and the image of the brand.
  • Take and perform instructions or task given by superior with full commitment.

Working Conditions:

  • The Retail Consultant will report to the Outlet Manager.
  • Required to work retail operation hours according to scheduled shift.

Job Requirements:

years working experience in retail industry is an advantage.

  • Passionate & knowledgeable about the brand.
  • Ability to be flexible & adaptable to the need of the business.
  • Willingness to constantly learn & develop.
  • Perceptive of customer needs.
  • Able to work on shift, weekends and public holidays

Qualification:

  • Secondary School/O Level, Higher Secondary/STPM/'A' Level/Pre-U, Diploma, Advanced/Higher/Graduate Diploma

Company Benefit:

  • Competitive Salary.
  • Excellent commission scheme, bonuses(depend on company financial performance)
  • Staff purchase discount.
  • Annual Leave.
  • Medical benefit.
  • Training provided.
  • Career growth opportunity.

Salary:
From RM2,000.00 per month

Schedule:

  • Afternoon shift
  • Day shift
  • Holidays
  • Weekend jobs

Supplemental pay types:

  • Commission pay

Education:

  • STM/STPM (preferred)

Experience:

  • Retail: 1 year (preferred)

Language:

  • English (required)
  • Bahasa (required)

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