Markerting & Social Media Coordinator

2 weeks ago


Subang Jaya, Selangor, Malaysia Agensi Pekerjaan Great Pyramid Sdn Bhd Full time

Our Client are looking for a highly motivated and detail-oriented individual to join our team as an Ecommerce and Customer Service Coordinator. In this role, you'll wear many hats, playing a crucial role in managing our online presence, coordinating tasks, and providing exceptional customer service.

Responsibilities:

Website Management:

  • Upload new products with clear descriptions and high-quality photos.
  • Update website content to maintain a fresh and engaging online presence.
  • Assist with maintaining a user-friendly website experience.

Digital Marketing Skills

  • Proficiency in digital marketing tools and platforms.
  • Basic knowledge of HTML, CSS, and content management systems (CMS) such as WordPress and shopify.
  • Familiarity with email marketing platforms (Mailchimp, HubSpot) and CRM software.
  • Understanding of SEO and SEM best practices.
  • Knowledge of Google analytic and Google ad
  • Knowledge of social media platforms and their advertising options.
  • Ability to analyze and report on KPIs and metrics.
  • Sales Support:
  • Manage customer inquiries through email and WhatsApp communication.
  • Task Management and Coordination:
  • Coordinate and prioritize various tasks to ensure efficient workflow.
  • Maintain clear communication with internal teams to ensure smooth operations.
  • Qualifications:
  • Strong organizational skills and a keen eye for detail.
  • Comfort and proficiency using website content management systems (CMS) preferred.
  • Excellent written and verbal communication skills.
  • Ability to work independently and as part of a team.
  • Experience with social media marketing platforms a plus.
  • Experience with task management tools and techniques a plus.
  • Positive attitude and a willingness to learn.

Benefits:

  • Opportunity to work in a fast-paced and dynamic environment.
  • Gain valuable experience in various aspects of a growing business.

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