B2bパートナーサクセス (Id:126707)

大手旅行会社「エクスペディア」にて、B2Bパートナーサクセスを募集ホテル・旅行業界関係者歓迎要英語
- マレーシア セランゴール

• Expedia Group (エクスペディアグループ)

掲載日:2024/01/29 ~

- 求人詳細
- 給与・待遇
- 応募方法

大手旅行会社「エクスペディア」の直接採用。英語ビジネスレベル以上の方を募集しています:

Expedia Group (

NASDAQ:
EXPE) powers travel for everyone, everywhere through our global platform.

Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections.

We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers.

B2Bパートナーサクセスエージェントを募集課題分析やコミュニケーションのスキルを活かしたい、旅行業界に情熱と熱意を持つ意欲的な方を求めています

Expedia Group is currently looking for motivated individuals with Root Cause Analysis and Stakeholder Management skills who have a passion and a curiocity in the travel industry to join our multilingual team in Kuala Lumpur as a Partner Success Associate (Japanese Language Support).

多様な従業員が集まるダイバーシティな環境です

Expedia Group is committed to all qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.

会社について、仕事について、待遇についてさらにお知りになりたい方は、

以下のフォームからお問い合わせください。

募集ポジション

• B2Bパートナーサクセス

パートナーサクセスアソシエイト (Partner Success Associate, Competitiveness Agility Team)

Supervisor:
Darren Karshagen

Number of Department members:
Approximately 300 employees
in Malaysia. Around 10 Japanese Partner Success members in the organization.
雇用形態
- 正社員
仕事の内容

• The Partner Success Associate's (Competitiveness Agility Team) primary responsibility is to ensure that Expedia Group's hotels, and all accommodations types in our high demand APAC markets have great rates and room types available for the Expedia Group travelers (including travelers from B2B Demand Partners) at all times.

Partner Success Associates (Competitiveness Agility Team) will also continuously work with Expedia Group's hotel and accommodation partners to help them improve their end-to-end competitive position taking the most from their participation in the Expedia marketplace.

You will closely work in collaboration with other in-market account management teams to ensure the right and competitive conditions across high demand markets and ultimately provide the best product on EG-branded sites as well as those of our B2B Demand partners.

【What you'll do】

This is a predominantly phone-based role, and you will be reaching out to a portfolio of existing accommodation partners each day.

You will closely work with these hotel partners to:

• Optimize rate and availability competitiveness on the Expedia platform to increase customer conversion
• Secure additional lodging rates and availability information over high demand and compression periods to satisfy customers' pressing needs
• Coordinate with other account management teams to secure an aligned and effective level of competitiveness across highdemand APAC markets
• Educate hotel partners on the selfservice features available on Expedia Partner Central to make them independent in managing all the core aspects of our marketplace and make the mutual business more sustainable over the partners' lifecycle
• Reestablish core fundamentals to reengage with dormant hotel partners

Take time to shop our sites as a traveler would to identify issues that may not have been identified by our automated shopping tools and help to identify additional root causes of uncompetitiveness

応募資格

語学:
Native or equivalent proficiency in Japanese and business level of English

学歴:
Diploma, University Degree; related field; or equivalent
related professional experience

経験:
Hotel/Travel -industry experience will be a plus.

スキル:
・Analytical Mindset (Able to do Root Cause Analysis, Curious to identify trends and issues)
・Strong Communication Skills (Able to digest complex and technical information to bite size information to relay to partners)
・Stakeholder Management (Able to convince partners to take action on solutions that are proposed by understanding their needs and how our solutions can address them)

・Passionate and enthusiastic about the travel industry and enjoys talking to hotel and accommodation partners throughout the day

・High impact personality:
intellectua

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