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Retail Assistant

3 months ago

Bangsar, Malaysia DAYANG CENDANA VENTURES SDN BHD Full time
OKARA (M) SDN BHD

Position
:
Retail Assistant

Location
:
Bangsar Village 2

Salary
:
From RM 1,500 to RM 1,8000 / month (excluding OT and bonuses)

Responsibilities:

1.

Customer Service:

  • Greet customers in a friendly and professional manner.
  • Assist customers in finding products, answering their queries, and providing product recommendations.
  • Handle customer complaints and resolve issues promptly and courteously.
  • Ensure a positive and personalized shopping experience for every customer.

2.

Sales and Merchandising:

  • Maintain a thorough knowledge of products, promotions, and special offers.
  • Actively promote and upsell products to customers.
  • Arrange and replenish merchandise on shelves, ensuring proper display and pricing.
  • Monitor stock levels and communicate with the store manager for inventory replenishment.

3.

Cash Handling and Transactions:

  • Operate cash registers and handle cash, credit card, and other forms of payments accurately.
  • Process exchanges, refunds, and returns following store policies and procedures.
  • Maintain accurate transaction records and assist in cash reconciliation.

4.

Store Operations:

  • Ensure the store is clean, organized, and visually appealing at all times.
  • Assist in receiving and unpacking merchandise shipments.
  • Perform regular stock checks and participate in inventory counts.
  • Collaborate with the store team to achieve sales targets and meet operational goals.

5.

Product Knowledge and Training:

  • Stay updated on product features, benefits, and usage guidelines.
  • Participate in training sessions and product knowledge seminars organized by the company.
  • Share product information with customers to help them make informed purchasing decisions.

Benefits:

  • KWSP, SOCSO, EIS
  • Annual Leave, Medical Leave
  • Sales commission

Requirements:

  • Minimum SPM or equivalent qualification.
  • Having past retail experience is a plus.
  • Able to read, write & communicate in English.
  • Malay or Mandarin is a plus.
  • Basic math skills and cash handling experience.
  • Familiarity with POS (Point of Sale) systems is a plus. (Training will be given)
  • Flexibility to work on weekends, public holidays, and during peak retail seasons.

Job Types:
Full-time, Permanent

Salary:
RM1, RM1,800.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Supplemental pay types:

  • Commission pay
  • Overtime pay
  • Tips
  • Yearly bonus

Ability to commute/relocate:

  • Bangsar: Reliably commute or planning to relocate before starting work (required)

Education:

  • STM/STPM (required)

Experience:

  • Retail: 1 year (preferred)

Language:

  • Mandarin (preferred)
  • Bahasa (preferred)
  • English (preferred)