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Service Crew

3 months ago

Kuala Lumpur, Kuala Lumpur, Malaysia F&B Job Full time
Deliver quality customer service to all guests.

  • Take reservations and enquire purpose of visit.
  • Greet each guest promptly and courteously with good smile and body language.
  • Present menu and share promotions, specials and items to customers.
  • Take food and beverage orders, repeat orders to guests and inform guest of estimated time to serve.
  • Upsell additional products when appropriate.
  • Key orders in the PointofSale (POS) system efficiently.
  • Serve food and drink orders
  • Check dishes and kitchenware for cleanliness and presentation and report any problems
  • Process payment and check bills promptly.
  • Handle problem with cashier payments.
  • Setting up tables & maintaining the cleanliness of restaurant
  • Assist manager by getting involved in planning and organizing of special events.
  • Able to communicate with guest and providing excellent customer service
  • Good interpersonal skills and passionate about helping customers
  • Check food and beverage inventories and stocks in a consistent and accurate manner.
  • Follow Food & Beverage Safety and Hygiene policies and procedures.
  • Complete opening, operating, and closing procedures.
  • Escalate guests complain to duty manager if unable to conduct service recovery.
  • Implement plans to deliver excellent service for outlet.
  • Assist in daily operations of the restaurant
  • Adhoc duties as assigned by the supervisor when necessary

Job Types:
Full-time, Part-time, Fresh graduate

Salary:
RM2, RM2,700.00 per month

Expected hours: 50 per week

Schedule:

  • Afternoon shift
  • Night shift
  • Rotational shift

Application Question(s):

  • What is your nationality?

Experience:

Service Crew: 1 year (required)