Restaurant Manager

1 week ago


Shah Alam, Selangor, Malaysia Acerbic Synergy Full time

Company:
Restoran Akasia

Industry:
F&B

Location:
Subang Jaya

Position:
Restaurant Manager

OVERVIEW
Responsible for overseeing daily operations, ensuring excellent customer service, and managing the restaurant staff team. Primary responsibilities include creating staff schedules, monitoring performance, and providing regular reports to upper management.

JOB RESPONSIBILITIES

  • Ability to Manage, Coordinate, and Lead daytoday operations based on guidelines received from Management.
  • Lead and supervise all operational activities, including food preparation. Service, kitchen operations, inventory management, and equipment maintenance.
  • Implement efficient processes and procedures to enhance productivity, reduce wastage, and increase overall efficiency.
  • Provide strategic direction to the team and foster a positive work culture that promotes teamwork, motivation, and accountability.
  • Ensure compliance with food safety and sanitation regulations, maintaining hygiene, and cleanliness standards in accordance with local health codes and industry best practices.
  • Monitor product quality to maintain consistency and meet customer expectations.
  • Regularly conduct internal audits and inspections to identify areas for improvement and implement corrective actions.
  • Oversee inventory levels, ordering processes, and vendor relationships to ensure a seamless supply chain and prevent stockouts or excess inventory.
  • Track key performance indicators (KPIs) and prepare performance reports for the management team.
  • Recruit, train, and develop a skilled and motivated workforce, ensuring that team members are equipped with the necessary knowledge and skills to deliver excellent service.
  • Conduct regular performance evaluations and provide constructive feedback to enhance employee growth and productivity.
  • Ensure all customers receive exceptional service and handle customer feedback and complaints promptly and professionally.
  • Implement strategies to improve customer satisfaction and loyalty.
  • Uphold health and safety standards for employees and customers, including training staff on safety protocols and emergency procedures.

JOB REQUIREMENTS

a)

Nationality:

Malaysian. Must be 35 years and below.

b) Working Hour:

~ Monday - Saturday
| 2 Shifts (7.00AM PM)
~ Sunday (Offday)

b)

Experience :

Minimum of 2 years of experience in a supervisory role in the food and beverage (F&B) industry.

c) Skills:

  • Proven leadership and management skills, with the ability to motivate and guide a diverse team.
  • Excellent communication and interpersonal skills for effective staff interaction and customer relations.
  • Flexibility to work evenings, weekends, and holidays as required by the restaurant's operational needs.
  • A passion for the F&B industry and a commitment to delivering exceptional service.

Salary:
RM3, RM4,000.00 per month

Schedule:

  • Day shift
  • Evening shift

Education:

  • STM/STPM (preferred)

Experience:

  • F&B industry: 2 years (preferred)

Ability to Commute:

  • Subang Jaya (required)

Ability to Relocate:

  • Subang Jaya: Relocate before starting work (required)


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