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Process Analyst
2 weeks ago
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We need your help to:
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- Working with internal / external stakeholders to discuss areas of focus and improvement within the business.
- Gathering and processing data to identify process performance areas.
- Designing workflow and process strategies to improve business performance.
- Creating and presenting process reports.
- Overseeing the implementation of agreed action plan/process workflows.
- Monitoring the efficacy of updated workflows.
- Staying up to date with the latest business practices and technologies.
Your superpower will be:_
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Analytical Skills: Ability to analyse data, understand trends, and make data-driven decisions.
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Problem-Solving Skills: Ability to identify and resolve problems efficiently.
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Communication Skills: Excellent written and verbal communication skills are essential for interacting with various stakeholders.
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Interpersonal Skills: Ability to work well with others and facilitate team processes.
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Attention to Detail: Ensuring accuracy in all tasks and paying attention to all the minutest details.
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Critical Thinking: Ability to think critically and innovatively.
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Business Process Improvement Knowledge: Advanced knowledge of business process improvement techniques.
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Understanding of Business Functions: Advanced understanding of business functions, workflows, and processes.
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Skills Requirement:_
- 2+ years' experience as a process analyst, quality analyst.
- Proven portfolio of completed improvement projects of complex business.
- Quality sixsigma, COPC certified.
The Perks:_
- Support to get low cost accommodation, nearby to office / walking distance
- Railway station (Ara Damansara LRT station) at walking distance
- Company shuttle van provided
- Domestic airport (Subang Airport), Shopping malls, Gym facilities, Cinema, Hospital & clinics, Restaurants nearby the vicinity
- Medical Insurance provided (Extended to spouse & children below 18 years old), Dental benefit to employee
Job Types:
Full-time, Permanent
Salary:
RM4, RM9,000.00 per month
Benefits:
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Education:
- Diploma/Advanced Diploma (preferred)
Experience:
Call Center: 3 years (preferred)
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