![Golden Scoop Sdn Bhd](https://media.trabajo.org/img/noimg.jpg)
Assistant Outlet Manager, Shift Supervisor,
2 weeks ago
LOCATION:
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BUKIT TINGGI KLANG:
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FORUM SETIA ALAM:
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KLANG PARADE:
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PLAZA SHAH ALAM:
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PETRONAS SETIA ALAM:
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SACC MALL
RESPONSIBILITIES:
- Setting goals for the work group, developing organizational capability, and modelling how work together.
- Displays a customer come first attitude by training and holding partners accountable for delivering legendary customer service.
- Drive the implementation of company programs by developing action plans and directly motivating and instructing the store team to implement them to meet operational and organizational objectives.
- Manages with integrity, honesty and knowledge that promote the culture, values and mission of BR.
- Monitor and manages store staffing levels to ensure partner development and talent acquisition to achieve and maintain store operational requirement.
- Utilizes existing tools to identify and prioritizes communication and regularly uses discretion to filter communication to the store team.
- Responsible to maintain good and profitable Cost of Goods, labor cost and controlling product damages according to guideline by Finance department.
- Executes store operational policies and procedures, including those for cash handling and safety and security to ensure the safety of all team member during each shift.
- Follow all cash management and cash register policies and ensure proper cash management practices are followed by shift team.
- Check bankin reports of outlets to ensure daily sales takings are banked in on time.
- Resolve sales and operations issues in an effective and timely manner.
- Conduct ROR (Review of Operations Risks) on food safety, SOPs, product quality and health risks to ensure compliance to required standards.
- Maintains regular and consistent attendance and punctuality.
REQUIREMENTS:
- Holds a diploma in Hotel Management or its equivalent with
1 years of experience in operations management in F&B or food service industry or retail
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Fresh graduate of diploma or bachelor degree (_such as F&B, culinary, food safety, hospitality, communication business administration or its equivalent_) can apply.
- Relentless focus on customer, understands what customer wants and how to deliver the experience
- Listens and communicates well with others within and outside of BR. Creates a team environment that is positive and productive.
- Takes personal responsibility to do the right thing. Adapts quickly to change and makes timely, thoughtful decisions.
- Continuously seek opportunities to improve self and others.
- Lead with trust, commitment, coach and develop junior staff.
- Understands to drive overall business success and is accountable to prioritize and deliver quality results.
- Articulate and able to communicate effectively across all functions and levels.
- Demonstrate leadership in managing teams and sales/achievement driven.
PACKAGE & BENEFITS:
- Transport allowance of RM300
- Staff meal (company product)
- Free birthday cake
- Engagement activity (teambuilding, training, and others)
Job Types:
Full-time, Permanent
Salary:
RM1, RM2,400.00 per month
Benefits:
- Health insurance
- Meal allowance
- Opportunities for promotion
- Professional development
Schedule:
- Afternoon shift
- Day shift
- Evening shift
Supplemental pay types:
- Commission pay
- Overtime pay
Application Question(s):
- Fresh graduate under relevant field (Such as culinary, food safety, hospitality, communication, business administration or its equivalent) are welcome to apply
Experience:
- F&B or Retail or equivalent: 1 year (required)
Willingness to travel:
- 25% (preferred)
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