Account Manager

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia Shopee Full time

DepartmentBusiness Development and Partnerships- LevelExperienced (Individual Contributor)- LocationMalaysia - Kuala LumpurThe Business Development and Partnerships teams at Shopee are dynamic and energetic.

The teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan.

The aim of the Business Development and Partnership teams is to provide Shopee's buyers with a wide variety of product listings at the best prices.


About the Team:

  • The Marketing Solutions team specifically focuses on offering sellers access to Shopee's marketing assets (such as banners, homepage banners etc.) and full suite of marketing activities across the customer funnel in order to drive traffic and sales. This team also works with brands to optimise their online marketing investment. This role sits within the local Shopee Mall team in the Malaysia office.
  • To handle Campaign Management by working with 2 main internal stakeholders (I) Key Account Managers (KAMs) / Relationship Managers (RMs) and Marketing department
  • To ensure that Shopee's commitments and seller commitments are fulfilled which includes preparing of advertising agreements, finance invoicing and tracking of entitlements
  • Manage the existing Seller Solutions to ensure optimal takeup from the brands by maintaining a longterm partnerships and campaign solutions (9.9, 11.11 etc), manage pricing logic and consistency across the assets
  • Involve in the pitching process with Key Account Managers
  • Contribute to brands' longterm investment in Shopee including proficiency with Facebook, Google and Shopee ads, Affiliate Marketing and other developing platforms
  • Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions

Requirements:

  • Attention to detail and followup as well as fast turnaround working style is required
  • Ability to multitask across different levels of granularity, meet deadline and thrive in a dynamic environment
  • Great stakeholder management across internal and external stakeholders
  • Desired experience in marketing presentations, project management, data analyses, and / or digital campaign management
  • Selfdriven and a team player

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