![Dwisolar Sdn Bhd](https://media.trabajo.org/img/noimg.jpg)
Technician (Pengerang)
1 week ago
Role:
This position is responsible for providing onsite service and support to customers.
Acts as mobile field service technician on assigned open tickets to resolve customer affecting technical issues in a timely fashion in order to maintain maximum customer satisfaction.
This relates to all technology, to include:
vendor specific hardware and software.
This position serves as a senior technical resource assisting both end users and less experienced support analysts in effectively identifying issues and using effective troubleshooting techniques to resolve end user technical issue Responsibilities: 1.
Accountabilities:
1. Technical skill set 2. Personal qualities 3. Customer service 4. Interpersonal and communication skills 5.
Customer relationship management Authorities:
Represent company to liaise with client and evaluates and resolves problems of the client
Education Qualification:
Diploma of Engineering Electric and Electronic or Mechanical any equivalent courses Fresh graduates who are looking for challenges and with high motivation are encouraged to apply
Skills and/or Experience:
Strong interpersonal, technical service, customer service, communication and administrative skills. Excellent in report writing and presentation.
Multitasking on servicing and project execution is an advantage Must be fluent in oral and written (English & Bahasa Melayu).
Willing to travel any time. Minimum 3 years working experience in any industry, preferably oil and gas or construction industry.Other Information/ Requirement:
Location based in Pengerang. Preferable for Engineer background Fire Alam/ Firefighting system troubleshooting & field devices. Technician experience familiar with plant requirement, basic Firefighting system, gas detector and other field devices.
Mechanical, Electrical,Instrumentation and Plumbing
Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5
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