Style Advisor at Klcc

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia Kapten Batik (M) Sdn Bhd Full time

We are currently seeking a Style Advisor who will report to the Assistant Store Manager as part of our dynamic team.

***- To hit personal monthly sales & KPI set by Manager/ Assistant Manager.

  • To create and maintain a longterm relationship with the customers in order to achieve sales goals
  • Represent the Brand in a positive manner while ensuring recurring business.
  • Responsible for assisting customers with choices, assist and provide information about the product in question.
  • Foster a positive, engaging and ethical working environment

Driven the Sales

  • Work to hit individual sales and other store target.
  • Execute sales strategies and action plans implemented by the Managers.
  • Maintain a tight control on discounting and giveaways/ discontinued products.
  • Monitors sales through the cash register; resolves discrepancies, prepares, reconciles, and records cash receipts for deposit, and prepares sales reports

Maintain Best Retail Standards

  • Keep abreast of product knowledge, sales & customer service whilst providing excellent service experience to customers.
  • Responsible to collect Customer Loyalty Reward as per store target
  • Work with the Manager/Assistant Manager to best handle customer complaints.
  • To comply with Brand standards, company SOP and the Code of Business Conduct.

Inventory Integrity

  • Working together with Managers and other staff to manage inventory and minimize stock losses.
  • Conduct daily, monthly stock count for store.
  • Resolve discrepancies within 23 days and report all findings to Manager.
  • Monitor and coordinate receiving of merchandise and price tagging according to operation procedures.
  • Qualitative security measures to prevent theft and pilferage.

Reporting

  • Updating customer database on frequent basis.
  • Responsible for all stock control documentation. Ensure timely and accurate submission.
  • To support Managers in collating data for all reports pertaining to sales, customer service, accounts, logistics in a timely manner.
  • Any Ad Hoc reporting as required by the Managers.

Personal Development

  • To have and maintain at all times competent product knowledge.
  • To attend all the training & meeting provide by HQ

Pay:
RM1, RM2,000.00 per month

Benefits:

  • Flexible schedule
  • Opportunities for promotion

Schedule:

  • Rotational shift

Supplemental pay types:

  • Attendance bonus
  • Commission pay
  • Overtime pay
  • Performance bonus
  • Yearly bonus

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