Flower & Gifts Retail Assistant (Outlets Seri

2 weeks ago


Seri Kembangan, Selangor, Malaysia Nurhampers Creation SB Full time

Job Requirements:

  • High school diploma or equivalent.
  • Prior experience in retail sales or customer service is preferred.
  • Knowledge of different flower varieties and basic floral arrangement techniques is desirable.
  • Excellent interpersonal and communication skills.
  • Strong attention to detail and ability to work with precision.
  • Ability to work in a fastpaced environment, handling multiple tasks simultaneously.
  • Proficiency in using a computerized pointofsale (POS) system is advantageous.
  • Flexibility to work weekdays, weekends, and holidays as per the shop's schedule.

Key Responsibilities

  • Customer Service:
  • Greet customers warmly and provide friendly assistance throughout their shopping experience.
  • Assist customers in selecting appropriate flowers, gifts, and other merchandise based on their preferences and budget.
  • Offer product knowledge and provide detailed information about different flower varieties, arrangements, and gift items.
  • Handle customer inquiries, concerns, and complaints in a professional and timely manner striving to exceed customer expectations.

Sales and Cash Handling:

  • Process customer transactions accurately, ensuring proper cash handling procedures and utilizing the pointofsale (POS) system.
  • Upsell additional products or services when appropriate, maximizing sales opportunities.
  • Maintain a clean and organized cash register area, including handling cash, credit card transactions, and gift certificates.
  • Merchandising and Inventory Management:
  • Assist in receiving, inspecting, and organizing incoming merchandise.
  • Ensure proper pricing, labeling, and display of products on the shop floor.
  • Monitor and maintain appropriate inventory levels to meet customer demand.
  • Regularly check the freshness and quality of flowers and plants, removing any wilted or damaged items.

Shop Maintenance and Presentation:

  • Keep the shop floor and displays clean, tidy, and wellstocked at all times.
  • Arrange and decorate floral displays, ensuring they are visually appealing and wellmaintained.
  • Water plants and flowers regularly, ensuring they remain fresh and vibrant.
  • Assist in maintaining shop supplies, such as gift wrapping materials, ribbons, and cards.

Teamwork and Collaboration:

  • Collaborate with fellow team members to ensure a smooth flow of operations and excellent customer service.
  • Assist colleagues during busy periods, ensuring customer needs are met efficiently.
  • Participate in team meetings, training sessions, and other shoprelated activities as required.

Job Types:
Full-time, Permanent, Internship, Fresh graduate

Pay:
RM1, RM1,800.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Schedule:

  • Monday to Friday
  • Weekend jobs

Education:

  • STM/STPM (preferred)

Experience:

  • Retail: 1 year (preferred)

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