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CIAM Operations Engineer
1 week ago
As the CIAM Operations Engineer, your primary responsibility will involve overseeing and maintaining our external Identity solution on a full-time basis. Within this position, you'll uphold the solution's integrity and accessibility, manage change management activities, and collaborate closely with application teams to facilitate User Acceptance Testing (UAT). Here's a condensed overview of your expected duties:
Job responsibilities:
• Assess and validate new features developed by the engineering team, along with ensuring the smooth integration of product updates during UAT.
• Execute the deployment of new features and platform upgrades in both UAT and PROD environments, which may necessitate occasional off-hours work and standby support for PROD deployments.
• Offer assistance to application teams during UAT procedures.
• Handle incident management and change management tasks efficiently, including the submission and closure of CRs.
• Continuously monitor the health and performance metrics of the CIAM solution.
• Provide on-call support outside regular business hours on a rotational basis.
• Promptly escalate any critical issues to the engineering team for resolution.
Qualifications and Experience:
• Hold a bachelor's degree in information technology, Computer Engineering, or Computer Science.
• Possess at least 5 years of overall experience, demonstrating a solid grasp of Identity and Access Management principles, including:
o Identity lifecycle management
o Understanding of Identity data models
o Access management
o Familiarity with Authentication, SSO and MFA
o Knowledge of Authorization principles
• Have a minimum of 2 years' hands-on experience in implementing and configuring the ForgeRock CIAM solution.
• Proficient in at least one of the following programming languages or technologies:
o Java/JavaScript
o Groovy
o YAML
o XML
o RESTful APIs
o Git
• Experienced in authentication and federation technologies such as:
o SAML
o OAuth 2.0
o OpenID/OIDC
o UMA 2.0
o FIDO2
• Highly desirable to have experience with DevOps practices, CI/CD pipelines, and containerization tools like Docker.
• Familiarity with cloud concepts and technologies, particularly Azure, AWS, or GCP, is highly advantageous.
• Knowledge or experience in security testing is a plus.
• Prior consulting experience would be beneficial.
• Possession of security certification(s) is advantageous.
Personal Skills:
• Capable of working effectively under pressure and adapting to evolving environments.
• Strong communication and interpersonal skills.
• Ability to quickly grasp technical and business requirements.
• A collaborative team player willing to contribute at all levels to ensure team success.
• Proactive in suggesting improvements to enhance current processes and boost efficiency.
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CIAM Operations Engineer
4 weeks ago
Malaysia Adecco Malaysia Full timeAs the CIAM Operations Engineer, your primary responsibility will involve overseeing and maintaining our external Identity solution on a full-time basis. Within this position, you'll uphold the solution's integrity and accessibility, manage change management activities, and collaborate closely with application teams to facilitate User Acceptance...
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Malaysia Adecco Malaysia Full timeAs the CIAM Operations Engineer, your primary responsibility will involve overseeing and maintaining our external Identity solution on a full-time basis. Within this position, you'll uphold the solution's integrity and accessibility, manage change management activities, and collaborate closely with application teams to facilitate User Acceptance...
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