Clinic Assistant

1 week ago


Shah Alam, Selangor, Malaysia Klinik Hello Doctor Full time
Position Overview


A Clinic Assistant supports the smooth operation of a medical clinic by performing a variety of administrative and clinical tasks.

They assist healthcare professionals, manage patient flow, and ensure that the clinic environment is clean and well-organized. The Clinic Assistant plays a crucial role in providing excellent patient care and enhancing the efficiency of the clinic.

Key Responsibilities

-
Patient Interaction and Support:

  • Greet and check in patients, ensuring they feel welcomed and comfortable.
  • Assist patients with completing forms and obtaining necessary documentation.
  • Answer phone calls, schedule appointments, and manage patient inquiries.
-
Clinical Assistance:

  • Prepare patients for examinations by taking vital signs, such as blood pressure, temperature, and weight.
  • Assist healthcare professionals during patient examinations and procedures.
  • Collect and prepare laboratory specimens as directed by healthcare providers.
  • Administer basic first aid and assist with wound care under supervision.
-
Administrative Duties:

  • Maintain accurate and uptodate patient records and files.
  • Process billing and insurance claims, and handle patient payments.
  • Manage inventory of medical supplies and ensure examination rooms are stocked and organized.
-
Facility Maintenance:

  • Ensure clinic areas are clean, sanitized, and wellmaintained.
  • Set up examination rooms and equipment before patient appointments.
  • Dispose of medical waste according to safety protocols.
-
Patient Education:

  • Provide patients with information about clinic procedures, treatments, and followup care.
  • Answer patient questions and provide instructions for medication usage and home care.

Qualifications:

-
Education:
  • High school diploma or equivalent required.
  • Certification as a Medical Assistant (CMA) or completion of a relevant training program preferred.
-
Skills:

  • Strong communication and interpersonal skills.
  • Proficiency in using computer systems and office software (e.g., Microsoft Office, EHR systems).
  • Excellent organizational and multitasking abilities.
  • Basic understanding of medical terminology and procedures.
  • Compassionate and patientfocused attitude.
-
Experience:
  • Previous experience in a medical or healthcare setting is preferred but not required.
  • Familiarity with administrative and clinical tasks in a healthcare environment.
Work Environment

  • Typically works in a clinic or outpatient healthcare facility.
  • May require long periods of standing and walking.
  • Occasional lifting of medical supplies and equipment.
  • Exposure to potentially infectious materials and medical waste.
Application Process

Job Types:
Full-time, Permanent, Contract

Contract length: 24 months

Pay:
From RM2,000.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Schedule:

  • Rotational shift

Supplemental pay types:

  • Attendance bonus
  • Overtime pay
  • Yearly bonus

Education:

  • STM/STPM (preferred)

Experience:

Clinical Assistant: 1 year (preferred)

License/Certification:

  • Nursing or Medical Assistant Certificate (preferred)
Expected Start Date: 06/13/2024
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