Customer Success Manager

1. Obtain and provide up-to-date shipment statuses for in-transit shipments for all legs to all stakeholders, ensuring high levels of reactivity and accuracy.Detect and resolve transport discrepancies in a timely manner, including decision making based on urgencies and cost impact, and escalation when necessary.Challenge the transport service providers to...

角色我們正在尋找對內容行銷充滿熱情,並且能夠在創建引人入勝且有效的貼文和影片內容方面展示專業知識,將被動觀眾轉變為買家的人。要求:- 開放給所有正在攻讀大眾傳播/廣告/行銷文憑/學位的學生。優先考慮最後一年的學生。- 理想情況下,CGPA 最低為 3.0 及以上。-...

角色促進公司與客戶之間的溝通,以幫助確保客戶充分利用我們的產品、保持滿意並保持對公司的忠誠。本質上,確保整個企業和合作夥伴的工作符合整個馬來西亞設定的期望。成功的候選人需要能夠以客戶為中心的方式解決複雜問題,分析客戶數據,與客戶和團隊成員建立牢�...

RoleWe're looking for someone who is passionate about content marketing and can demonstrate expertise in creating engaging and effective posts and video contents that convert passive viewers into buyers.Requirements: Open to all students currently pursuing Diploma/Degree in Mass Communication/ Advertising/ Marketing. With priority given to final year...

Manages one or several of the following activities:Manage the transport activities: Ensure transport management performance, & improvement control. Implement and control KPIs (performance, cost, quality, environment). Drive issue solving with a quick & simple alert/escalation process. Propose and drive local, not disruptive and short term Improvement...

Airbus FHS is providing Component exchange program for maintenance purpose to Airlines.The Jobholder is responsible for managing the Entry Into Service (where applicable) and subsequent daily operational performance (Cost, Quality and Lead-time) of one or more FHS contracts provided to Airbus Customers.- Oversight of all the operational management activities...

The CSO Team Manager is responsible for supervising FHS CSO operations and the team's performance. This includes managing all types of orders, none AOG or Critical, including back orders management and communication to customers and internal stakeholders.Key Responsibilities:1- Manage the CSO team and support the output and its good performance Support the...

Customer Care Professional - Night Shift: Customer Engagement Network - US MarketYou Lead the Way. We've Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers,...

Date:15 Apr 2024Location: Sepang, 10, MY, 64000Company:Malaysia Airports Holdings BerhadPOSITION GENERAL SUMMARYFormulate and establish Talent Management & Succession Planning strategy for MAHB and drive continuous improvement of related processes that enable the Company to recruit and retain identified talents in line with the Company's objectivesESSENTIAL...

Company DescriptionContemporary, relaxed and imaginative. Be it a leisurely family break or romantic escape, AVANI Hotels & Resorts provides the right space for guests who value the details that matter.Responsible for working with users either internal or external, including vendors/suppliers. To perform IT support on infrastructure and operation covering...

Role and Responsibilities The role we are offering you:Customer Service and Scheduling Duties Ensuring a smooth customer experience journey from any point of contact all the way to when customer end their contracts with CAE Kuala Lumpur You will be contributing to internal and external communications, this may include web content, social media, emails,...

Role and Responsibilities The role we are offering you:Customer Service and Scheduling Duties Ensuring a smooth customer experience journey from any point of contact all the way to when customer end their contracts with CAE Kuala Lumpur You will be contributing to internal and external communications, this may include web content, social media, emails,...

RequirementsTo manage customer order on daily basis within KPI target, act as a liaison, provide information related tocustomer order and resolve any emerging problems that our customer might face with accuracy and efficiency. Tobuild sustainable relationships and trust with customer through open and interactive communicationResponsibility1 Managing incoming...

RequirementsTo manage customer order on daily basis within KPI target, act as a liaison, provide information related tocustomer order and resolve any emerging problems that our customer might face with accuracy and efficiency. Tobuild sustainable relationships and trust with customer through open and interactive communicationResponsibility1 Managing incoming...

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.Customer...

Collaborate closely with stakeholders to unearth opportunities for enhancement that perfectly align with our ambitious business growth plans. Get handson with analyzing ISR traffic, swiftly mitigating trending incidents, and implementing automation to supercharge our service desk's efficiency. Assess vendor performance meticulously, driving impactful...

Managing Import Parcels clear off from CustomYour Job: Obtain custom exemption for all import / export / taxation shipment. Track and Trace Custom documents. Verify the accuracy of custom document. Liaise with custom and any local authorities Ensure all shipments smooth and timely customs process flow as well as comply with the rules and regulation. Prepare...

Job Number Job Category Property LeadershipLocation Putrajaya Marriott Hotel, IOI Resort City, Sepang Utara, Selangor, MalaysiaSchedule Full-TimeLocated Remotely? YRelocation? YPosition Type ManagementJOB SUMMARYPerhentian Marriott Resort & Spa is located on Perhentian Kecil, part of a protected marine park known for its exceptional diving and snorkeling...

You Lead the Way. We've Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career...

Responsibilities: Greet and assist customers in a warm and welcoming manner. Provide information about spa services, packages, and promotions. Schedule appointments and manage booking systems efficiently. Handle inquiries, complaints, and feedback from customers promptly and professionally. Assist customers in selecting appropriate products based on their...