Associate Director

1 week ago

Kuala Lumpur, Kuala Lumpur, Malaysia Royal Bank of Canada Full time

Job Summary


Due to a variety of systems we support as well as new development projects, this position offers a great learning potential in both technology and Capital Markets areas.

We also work very closely with our business partners to bring efficiencies in multiple line of businesses.

  • Project manage initiatives of all sizes within RTB to ensure successful and timely delivery through collaboration with RTB support analysts, FTE, onshore/offshore consultants, CTB and business partners.
  • Manages financials and monthly recoveries in MIS
  • Ensures full awareness and adoption of RTB processes across all teams and within GTI
  • Windows, Linux, UNIX, Oracle, Sybase, AS\400, DB2, SQL and SAN storage systems.
  • Participates in infrastructure scheduling, coordiantion, and maintenance activities.
  • Ensures rootcause analysis of all key incidents, recurring incidents are conducted within SLA and drive to reduce them through collaborative efforts with the development team.
  • Manages financials and monthly recoveries in MIS
with business partners to understand priorities and impact, and provides timely and accurate reports to management and end-users on status of critical systems processes and reports - weekly and post weekend reporting.

  • Promotes the relationship of trust and partnership with business clients and other RBCCM IT teams.
  • Prioritizes constantly in order to properly and efficiently respond to business needs
  • Performs system monitoring, troubleshooting and status reporting to management. Experience with Geneos ITRS is an asset.
  • Performs production and nonproduction systems support for regular scheduled and oneoff processes.
  • Engages in usage of innovation capabilities within the RTB team to operate productively and effectively.
  • Proactively acts on issues and works with the development team on resolving recurrent problems in the short and long term.
  • Acts as a lead on audit related requests providing clear documentation, responses and information on the calls.
  • Follows accepted IT practices of RBC Capital Markets in the full SDLC and actively participates in creating new processes for streamlined operations.
  • Assists in development projects through operational activities including endtoend implementation and change PIV activities.
  • Project coordination work experience is required. Makes recommendations on process improvements and implements on advice from management
  • Will be asked to write post incident reviews (PIR), nonfunctional requirements and operability test plans/test cases for, test execution.
  • Knowledge of Incident Management software such as ServiceNow; Change management such as JIRA).

Job Skills
Atlassian Confluence, Atlassian JIRA, Change Management, Communication, Decision Making, Disaster Recovery (DR), Group Problem Solving, Information Technology (IT) Infrastructure, Interpersonal Relationships, ITIL Management, IT Service Management (ITSM), People Management, Process Improvements, Python Software Development, SLAs, Tableau (Software), Taking Initiative, Time Management

Additional Job Details

Address:

PERSIARAN APEC:

CYBERJAYA

City:

Cyberjaya

Country:

Malaysia

Work hours/week:

40

Employment Type:

Full time

Platform:

Capital Markets

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

Application Deadline:

Inclusion
and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth.

We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work.

We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.


Join our Talent Community
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

  • Associate Director of Quantity Surveying

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Maxim Recruitment Ltd Full time

    Exciting new Associate Director of Quantity Surveying job opportunity with a global blue chip project management, cost management consultancy in Kuala Lumpur, Malaysia.

  • Associate Director of Quantity Surveying

    2 months ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Maxim Recruitment Ltd Full time

    Exciting new Associate Director of Quantity Surveying job opportunity with a global blue chip project management, cost management consultancy in Kuala Lumpur, Malaysia.

  • Associate Director, Client Coverage

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Affin Bank Full time

    Associate Director, Client CoverageCreate your future with Affin You too can make a difference.Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. Here, you don't just stay at the forefront of the industry - you can make a difference too.Assist Director, Client Coverage with the following:Acquire new clients and...

  • Associate Creative Director

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Salt Recruitment Full time

    "You become a star not because of your title. You become a star because you are adding star value to the company." - N.R. Narayana MurthyOne of our digital-first creative agency clients is looking for a Copy-based Associate Creative Director who is enthusiast on creating meaningful & impactful campaigns to cut through the clutter ad-environment. You will...

  • Associate Director/ Director

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia BTS Full time

    The greatest ideas in the world will die on the vine if not properly implemented. At BTS, we turn our clients' ideas and strategies into results by helping their people execute. We do this by equipping their leaders with the right mindsets and capabilities to drive alignment, innovation, and performance.As an Associate Director/ Director at BTS, you will...

  • Business Development Director

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Brandme Associate Sdn Bhd Full time

    Kuala Lumpur - MalaysiaAbout brandMEBrandME is a global trade show exhibit company. We are headquartered in Malaysia, with offices across the America, London, Middle East, APAC region.We are a dynamic and passionate team building towards delivering award-winning and cost-effective exhibit design, production, and support services all around the world. We are...

  • Director of Security

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Park Hyatt Kuala Lumpur Full time

    SummaryYou will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting associate, guest and owner expectations. The Director of Security is responsible to develop, implement, monitor and evaluate the hotel's safety and security procedures, including fire safety,...

  • Associate Director, Finance

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia AIA Hong Kong and Macau Full time

    Associate Director, Finance page is loaded Associate Director, Finance Apply locations Kuala Lumpur, MY-AIA Malaysia time type Full time posted on Posted 3 Days Ago job requisition id JR-49230 FIND YOUR 'BETTER' AT AIAWe don't simply believe in being 'The Best'. We believe in better - because there's no limit to how far 'better' can take us.We believe in...

  • Associate Director, End User Technology

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia AIA Full time

    Are you ready to shape a better tomorrow?_AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives.If you are hungry and driven to play an active role in shaping a...

  • Quantitative Associate Director or Research Director

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Flow Recruitment Australia Full time

    PublishedAugust 23, 2023LocationKuala Lumpur, MalaysiaCategoryQuantitative researchJob TypeFull-timeDESCRIPTIONMYR 12, ,000/month (AD) or 18, ,600/month (RD) plus excellent benefits including sponsorship and relocation.Kuala Lumpur, MalaysiaThis is an outstanding opportunity to join a fast-growing, successful and dynamic team within this highly regarded...

  • Associate Director

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia GrowthOps Full time

    Advertising & Marketing Kuala Lumpur, Malaysia Permanent / Full Time3 July 2023Welcome to GO AsiaGrowthOps Asia is a marketing transformation solutions provider known for delivering high-impact digital experiences. Across Asia, we offer a diverse array of highly sought-after technology, user experience, creative, consulting and marketing professionals that...

  • Associate Director

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Jobs2Grab Full time

    _JOB SCOPE__ Role: Associate Director, Software Engineering_You will take ownership of Microsoft Dynamics 365 (D365), leading the development and management of D365, drive functional and non-functional capabilities, and generate significant business outcomes. The role may involve a mix of technical, strategic, and managerial responsibilities.You will lead a...

  • Associate Director, Agency Data

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Principal Financial Group Full time

    Responsibilities:The Associate Director, Agency Data & Analytic is responsible for supporting overall Agency strategy and initiatives. He/she will responsible to prepare, analyze, and present data in support of Agency strategy. He/she will also need to study the latest market trends and business insights to support the development of Agency strategy work.Key...

  • Associate Director, Emerging Market Procurement

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Organon Full time

    The PositionThe Organon Global Procurement & Supplier Management (GPSM) organization partners with the business to develop and implement innovative and fit for purpose sourcing strategies, external partnerships, and robust supplier management to maximize value for Organon.To secure continuous alignment and support to our EM business-partners, we are creating...

  • Sales Director

    1 month ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Randstad Malaysia Full time

    We are currently looking for a Sales Director (Building Materials) for a MNC that provides building material services & products. This position requires your urgent attention.Reporting to: Managing DirectorLocation: Kuala LumpurExcellent employee compensation and benefitsWork Type: Hybrid the role Concentrating on expanding business opportunities by...

  • Sales Director

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Randstad Malaysia Full time

    We are currently looking for a Sales Director (Building Materials) for a MNC that provides building material services & products. This position requires your urgent attention.Reporting to: Managing DirectorLocation: Kuala LumpurExcellent employee compensation and benefitsWork Type: Hybrid the role Concentrating on expanding business opportunities by...

  • Sales Director

    3 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Randstad Malaysia Full time

    We are currently looking for a Sales Director (Building Materials) for a MNC that provides building material services & products. This position requires your urgent attention.Reporting to: Managing DirectorLocation: Kuala LumpurExcellent employee compensation and benefitsWork Type: Hybrid the role Concentrating on expanding business opportunities by...

  • Director Proposals

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia McDermott Full time

    Company OverviewPeople power our future. That is why advancing a dynamic, inclusive environment, where everyone grows and thrives is critically important to us.Our ingenuity fuels daily life.Together, we've forged some of the most trusted partnerships across the energy value chain to make what was once just an idea a reality: laying subsea infrastructure...

  • Assistant Director of Food

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Park Hyatt Kuala Lumpur Full time

    SummaryYou will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting associate, guest and owner expectations. The Assistant Director of Food & Beverage is responsible to function as the Assistant Business Manager and Assistant Marketing Specialist for the Food...

  • Associate Director, Investor Operations

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia MUFG Investor Services Full time

    Company DescriptionAbout MUFG Investor Services:Experience something Brilliantly Different with a career at MUFG Investor Services.Who are we? In a nutshell, MUFG Investor Services is part of the Mitsubishi UFJ Financial Group, and we partner with over 480 loyal global investment firms to provide them with administration, asset services, banking and fund...