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Customer Relations Officer
1 week ago
Role Summary_
- Responsible for delivering and maintaining a high level of customer service at ticket box and concession as well as other touch point._
Role requirements_
- Languages Required : _
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Working Hours : ( Shift/operational )_
- _Rotating shift_
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Qualifications, Knowledge And Skill Requirements:_
- _Minimum Qualification & Field of Study :_
- _Minimum SPM with good command of Bahasa Malaysia and English_
- _Past experience relevant to our company requirement also considerable._
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Minimum Year(s) of Work Experience and preferred field of Work/Industry:_
- _Knowledgeable and experience in retail, F&B and servicing line is an added advantage._
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Skills And Competencies:_
- _Computer literate is added advantage_
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Personal Attributes:_
- _Friendly, active, fun and outgoing _
- _Pleasant personality with good interpersonal skills and able to liaise with people from all levels_
- _Team spirited, responsible and with positive work attitude_
- _Able to work shifts, weekends, midnights and public holidays._
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Principal Accountabilities :_
- Customer Service _
- Welcomes and connects with every customer.
- Offers customer demonstrations and samples to create an opportunity for the customers to interact with the product.
- Responds to customer needs and says thank you to every customer
- Demonstrates the good behavior by taking care of customer needs.
- _Follows cash handling procedures and cash register policies._
- _Maintain and ensure smooth operation of sales at the ticketing box and candy bar _
- Sales
- _Responsible for customer needs and appropriately suggests products to enhance service and meet sales goals._
- SOP Compliance _
Job Type:
Part-time
Pay:
RM8.00 per hour
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