Assistant Warehouse Manager

1 week ago


Shah Alam, Selangor, Malaysia FMX (M) SDN BHD Full time

Objective / Purpose of the Job


The Assistant Manager is responsible to oversee the efficient receiving storage, value-adding services and dispatch of a wide variety of customers' products.


The goal is to ensure the productivity targets are achieved and that all warehouse process are running effectively and efficiently.


Key Activities / Accountabilities
-
E-Fulfillment Management:_

  • Supervise and coordinate ecommerce order fulfillment activities, including picking, packing, and shipping of orders.
  • Ensure timely processing and dispatch of online orders to meet customer delivery expectations.
  • Monitor inventory levels for ecommerce products and coordinate replenishment as needed.
  • Implement and maintain efficient workflows and processes to optimize efulfillment operations.
-
Team Leadership:_

  • Lead and supervise a team of warehouse associates responsible for efulfillment activities.
  • Provide training, guidance, and support to warehouse staff to ensure high productivity and accuracy in order fulfillment.
  • Foster a positive and collaborative work environment that encourages teamwork and employee development.
-
Quality Control:_

  • Implement quality control measures to ensure accuracy and completeness of orders.
  • Conduct regular audits and inspections of ecommerce inventory and order processing procedures.
  • Address any discrepancies or issues related to order fulfillment promptly and effectively.
-
Technology Utilization:_

  • Utilize company system and other technology platforms to manage efulfillment operations.
  • Work closely with IT and systems teams to troubleshoot any technical issues and optimize system functionality.
  • Explore opportunities to leverage automation and technology to improve efficiency and accuracy in ecommerce order fulfillment.
-
Customer Service:_

  • Collaborate with customer service teams to address customer inquiries, concerns, and special requests related to ecommerce orders.
  • Ensure timely resolution of orderrelated issues and inquiries to maintain high levels of customer satisfaction.

Preferred Qualifications, Experience and Skills

  • Diploma/Degree holder in any field
  • Three (3) years' related working experience in a logistics environment
  • Technical Skills: Microsoft Office, primarily Word and Excel
  • Competencies: Planning and organizing; Working supportively as a team member and effectively as an individual; Communicating effectively across functions and levels
  • Proficiency in spoken and written English and Malay required. Proficiency in other languages will be an added advantage.

Working location:

FMX (M) Sdn Bhd

Berjaya Industrial Park,

Seksyen 32 Shah Alam,

To find out more about
FMX, click on the link below:

Pay:
RM4, RM5,000.00 per month

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