Oracle Ebs Functional Consultant

2 weeks ago


Malaysia IntersoftKK Full time
Malaysia

Experience:
Oracle EBS Functional Consultant

Skills:
Oracle EBS Functional Consultant

Details:

Work Location:
Cyberjaya, Malaysia

JD:

Responsibilities:

  • Responsible for Production Support assessment and resolution
  • Responsible for Production Support framework for Incidents, Problem tickets and Change Requests resolutionbased metrics
  • Maintain and publish metrics on support areas and identify improvement opportunities
  • Continuous effort improving Incident and Problem Management process within the team and enhance productivity of the support operations
  • Develops, implements and maintains a knowledge base system for Incident analysis, Root Cause Analysis, etc.
  • Works closely with business users to provide timely resolution

Requirements:

  • Bachelor's Degree or Master in Computer Science/ Information Technology
  • A minimum of Six years of experience in Oracle E-Business Suite (EBS)
  • Experience in Oracle E-Business Suite Production Operations support
  • Must have handson experience in setups on Oracle EBS Modules (Order Management and Account Receivables)
  • Wellverse in Order to Cash cycle and on modules like Order Management and Account Receivables
  • Knowledge in Oracle's development tools including PL/SQL, reports, forms, BI publisher, Workflow Builder and OAF
  • Exposure to overall architecture of Oracle E-Business Suite and its interaction with other Oracle products
  • Experience in engaging Oracle Support to research and resolve issues
  • Must be willing to work on weekends and public holidays as planned and needed
  • Applicant must be willing to work on any one of the assigned shifts on rotation basis (Malaysia Time), supporting customers globally.
  • 1st Shift 7:30 AM 4:30 PM
  • 2nd Shift 1 PM 10 PM
  • 3rd Shift 9 PM 6 AM

Note:

  • The shift timings may change based on the business needs.

Preferences:

  • Experience in at least two full life cycle Oracle implementations is desirable
  • Having exposure to Lean and Agile Methodology will be an added advantage
  • Certification in Oracle will be an added advantage
  • Knowledge in ODI, Informatica, OBIE or SOA will be an added advantage


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