![Timesconsult Sdn Bhd](https://media.trabajo.org/img/noimg.jpg)
Digital Beauty Consultant
2 weeks ago
Location:
Kuala Lumpur (Easy access to LRT/MRT/KTM/Monorail)
Working shift (1 pattern) :3pm - 12am daily (5 working days, 2 days off)
Employment Type:1 Year Contract (Possibility to conversion to permanent depends on performance)
Responsibilities:
Customer Service & Sales:
- Able to manage multiple beauty brands.
- Coordinates well with other CS, superiors, and colleagues from other departments
- Responds to customer inquiries, concerns and requests regarding all products and services.
- Assist in customer inquiries & greet customers in a warm and friendly manner.
- Answer customer inquiries regarding products and service questions; suggest information about other products and services.
- Inform customers of sales promotions and services, and processes payments for orders, or exchanges.
- Prioritizes workflow to meet customer specific timeframes.
- Prepare reports by collecting and analyzing customer needs to ensure overall customer satisfactions
- Assist in ad hoc duties as and when required.
Job requirement
Language:
Good written and spoken English and Bahasa Malaysia
Experience:
- Preferably with at 12 years of working experience in related field.
- Able to work on a shift and rotation basis.
Skills:
- Exceptional customer service and interpersonal skills.
- Must be well organized and possess excellent telephone, computer, written and oral communication skills
- Must be comfortable presenting in front of customers. Experience working in a digital environment.
- Must be detail oriented and customer service oriented.
- Product & Skin Care knowledge will be added advantage.
- Ability to resolve conflicts in a calm and professional manner.
Job Type:
Contract
Contract length: 12 months
Salary:
RM1, RM4,000.00 per month
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Vision insurance
Schedule:
- Evening shift
Supplemental pay types:
- Commission pay
Application Question(s):
- Do you have beauty/skin care knowledge?
Experience:
- beauty advisor: 1 year (preferred)
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