Digital Beauty Consultant

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia Timesconsult Sdn Bhd Full time

Location:
Kuala Lumpur (Easy access to LRT/MRT/KTM/Monorail)

Working shift (1 pattern) :3pm - 12am daily (5 working days, 2 days off)

Employment Type:1 Year Contract (Possibility to conversion to permanent depends on performance)

Responsibilities:

Customer Service & Sales:

  • Able to manage multiple beauty brands.
  • Coordinates well with other CS, superiors, and colleagues from other departments
  • Responds to customer inquiries, concerns and requests regarding all products and services.
  • Assist in customer inquiries & greet customers in a warm and friendly manner.
  • Answer customer inquiries regarding products and service questions; suggest information about other products and services.
  • Inform customers of sales promotions and services, and processes payments for orders, or exchanges.
  • Prioritizes workflow to meet customer specific timeframes.
  • Prepare reports by collecting and analyzing customer needs to ensure overall customer satisfactions
  • Assist in ad hoc duties as and when required.

Job requirement

Language:
Good written and spoken English and Bahasa Malaysia

Experience:

  • Preferably with at 12 years of working experience in related field.
  • Able to work on a shift and rotation basis.

Skills:

  • Exceptional customer service and interpersonal skills.
  • Must be well organized and possess excellent telephone, computer, written and oral communication skills
  • Must be comfortable presenting in front of customers. Experience working in a digital environment.
  • Must be detail oriented and customer service oriented.
  • Product & Skin Care knowledge will be added advantage.
  • Ability to resolve conflicts in a calm and professional manner.

Job Type:
Contract

Contract length: 12 months

Salary:
RM1, RM4,000.00 per month

Benefits:

  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Vision insurance

Schedule:

  • Evening shift

Supplemental pay types:

  • Commission pay

Application Question(s):

  • Do you have beauty/skin care knowledge?

Experience:

- beauty advisor: 1 year (preferred)
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