Cafe Supervisor

2 weeks ago

Kampung Bagan Air Hitam, Penang, Malaysia Kota Penang Hill Full time

Management and Leadership:
Supervising cafe staff, including baristas and waitstaff, and ensuring that all employees are trained properly. The supervisor often schedules staff shifts and assigns duties.
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Customer Service: Ensuring customers receive excellent service, handling complaints and queries, and maintaining a welcoming environment.
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Quality Control: Ensuring the quality of food and drinks served meets the cafe's standards. This could involve tasting food and drinks and training staff on proper preparation techniques.
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Inventory Management: Managing inventory, ordering supplies, and ensuring the cafe is stocked with necessary items like coffee, milk, food, napkins, etc.
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Financial Management: Handling cash, overseeing transactions.
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Health and Safety: Ensuring the cafe complies with health and safety regulations. This includes maintaining a clean and safe environment for both staff and customers.

Salary:
RM2, RM2,500.00 per month

Benefits:

  • Meal provided
  • Opportunities for promotion
  • Professional development

Schedule:

  • Day shift

Supplemental pay types:

  • Overtime pay
  • Yearly bonus

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