Quality Assuarance

2 weeks ago

Sungai Petani, Kedah, Malaysia INDUSTRIAL QUALITY MANAGEMENT SDN BHD Full time
Responsibilities

  • To report to the Head of Department on daily quality efficiency. To highlight to the Head of Department on any
problem that needs his attention.

  • To updated and informed customer complaint on daily asaichi
i) Information given for isssue & requirement for customer complaint
ii) Information for activity Internal Quality Audit, Customer Audit & SIRIM Audit

  • To deal with any complaint arises from customer regarding company's part/product
  • To investigate whether the complaint and Original Failure Part (OFP) comes from our sides or customer's fault
  • To submit report to customer by following customer time frame
  • Responsible in reporting to customer regarding sorting, rework or improvement activites due
to customer complaints

  • To liaise and initiate meeting with other department/section to solve problems regarding customer
complaints and prevent the occurrence of any non-conformities
i) Issuing ICAR and must to reply within 3 days from the date given

  • To update related quality document such as Control Plan, PFMEA, Process Flow, Quality Alert,
checksheet etc whenever complaint arises 4.17 QR 020

REV :
A1 (Customer Complaint Verification Checklist)

  • To verify effectiveness of action taken with specific production lot sampling, once for 3 months
  • To conduct internal product audit for problematic parts.
  • To assist and report to the Head of Plant on daily quality efficiency. To highlight to the HOP
on any problem that needs his/her attention.

  • Monitoring trend of customer complaint on daily, weekly & monthly basis
  • To prepare report for weekly meeting and Management Review Meeting
  • Responsible for Temporary Adoption Application (TAA) with customers including
preparing related documents and samples for approval

Pay:
From RM1,500.00 per month

Benefits:

  • Maternity leave
  • Parental leave

Schedule:

  • Early shift