Content moderator

3 weeks ago

George Town, Penang, Malaysia Teleperformance Full time

Overview Provide timely support to customers through available communication channels (email and chat) Identify and escalate priority issues through proper channels when necessary Follow up with customers to ensure their technical issues are resolved Work with other team members in identifying better ways in providing better customer support Meet all key performance indicators set by the company and client Adhere to the policies set by the company and client Qualifications Language proficiency in English is mandatory, especially writing Must be native speaker of Mandarin language Prior experience in BPO would be an added advantage Fast learner and independent Organizational and time management abilities Responsibilities Provide timely support to customers through available communication channels (email and chat)

  • Content Moderation Specialist

    4 weeks ago

    George Town, Malaysia Nezda Technologies Full time

    **Content Moderation Specialist Mandarin - Fresh Grad or Experienced.** **Location: Georgetown** **Shift: 5 working days (Rotational Shift)** **Responsibilities**: - Review seller, business and product information, short videos, and livestreams to ensure legal compliance and safety of content uploaded to the platform. - Conduct basic data analysis and...

  • Content moderator

    4 weeks ago

    George Town, Malaysia Growthfn Full time

    Growth Fn is a leading recruitment agency with expertise in finding top talent for IT companies with various specializations. With our headquarters in Malaysia and branch offices in the Philippines, Indonesia, and Thailand, we provide exceptional recruitment services to businesses across Southeast Asia. We set ourselves apart by delivering exceptional...

  • Solutions and Innovation Manager

    7 days ago

    George Town, Malaysia Teleperformance Full time

    Qualifications: **Requirements**: - Experience in driving/ participation in driving large transformation and innovative scalable solutions within the Trust & Safety / Ecommerce Content Moderation / CS / Risk Ops / Payments CE teams - Minimum of 4-5 years of experience in leading Business Excellence, Innovation, Transformation in Business Process...