Business Operations Analyst

3 days ago


Shah Alam, Selangor, Malaysia Iron Mountain Full time

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

ABOUT THE OPPORTUNITY

As a Business Operations Analyst at Iron Mountain, you will work hand in hand with an experienced, global team, business leaders and operations SMEs across Iron Mountain sites, to provide structured information, recommendations and in-depth analysis focused on improving our processes and achieving better operational efficiency.

KEY RESPONSIBILITIES

  • Maintain/update business operational models based upon financial changes, new products and other factors. Work with global sites and leadership to develop, launch and roadmap operational management platform technology with Product/Engineering partners.
  • Collaborate around the organization to anticipate & solve business needs, including: inventory, investment, and evaluating operational strategies.
  • Review current operating procedures, developing changes to enhance efficiency and working with business leaders and operative teams to implement new policies and procedures as needed.
  • Document findings, prepare reports and make recommendations by leveraging our best practices, systems, and experience.

YOUR QUALIFICATIONS

  • Degree in Industrial Engineering, Finance, Business Administration or equivalent field.
  • Proven experience in a business operations or finance related role & industry experience
  • Strong skills with Google applications (Google Sheets, Slides, Docs, etc.), Data Studio and Salesforce/CRM
  • Program or inventory management experience across multiple locations and/or countries
  • Excellent communication skills, both verbal and written, in English required, French. German, or Portuguese is highly desirable.

Category: Administrative Services

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.

Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to See the Supplement to learn more about Equal Employment Opportunity.

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE

Requisition: J0075478




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