Food and Beverage Attendant

1 month ago


Putrajaya, Malaysia Doubletree by Hilton Putrajaya Lakeside Full time
Food and Beverage Attendant Job Description

Deliver exceptional guest experiences in restaurants, bars, room service, banquets, and in-hotel cafes, exceeding food, beverage, and culinary expectations.

As a Food and Beverage Attendant, you will be responsible for upholding the highest quality standards for food and beverage operations. You will work with your team to deliver a high-quality service experience through the following tasks:

  • Receive and serve customer orders in a timely manner, including serving as a barista or cocktail attendant/bartender if required.
  • Understand menu content, any menu changes, and promotional activities.
  • Keep your service area clean, tidy, and well-prepared.
  • Efficiently manage the proper settlement of all customer accounts.
  • Answer guest queries in a polite and helpful manner.
Requirements

To successfully fill this role, you should maintain the following attitude, behaviours, skills, and values:

  • Friendly, positive, energetic disposition.
  • Committed to delivering exceptional guest service.
  • Motivated to learn new skills and techniques.
  • Smart and tidy in appearance.
  • Positive and willing to participate on a team and work with a winning attitude.
  • Excellent communication skills in the local language.
  • Flexible, reliable, and responsive to a range of work situations.
  • Prepared to manage a variety of customer types, inquiries, and complaints.
  • Knowledge of alcoholic beverages and mixing of drinks.
  • Previous food hygiene experience.
  • Electronic ordering systems experience.
  • Cash handling experience.

Hilton is a leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. Our vision is to create remarkable hospitality experiences around the world every day.



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