Food and Beverage Attendant
1 month ago
Deliver exceptional guest experiences in restaurants, bars, room service, banquets, and in-hotel cafes, exceeding food, beverage, and culinary expectations.
As a Food and Beverage Attendant, you will be responsible for upholding the highest quality standards for food and beverage operations. You will work with your team to deliver a high-quality service experience through the following tasks:
- Receive and serve customer orders in a timely manner, including serving as a barista or cocktail attendant/bartender if required.
- Understand menu content, any menu changes, and promotional activities.
- Keep your service area clean, tidy, and well-prepared.
- Efficiently manage the proper settlement of all customer accounts.
- Answer guest queries in a polite and helpful manner.
To successfully fill this role, you should maintain the following attitude, behaviours, skills, and values:
- Friendly, positive, energetic disposition.
- Committed to delivering exceptional guest service.
- Motivated to learn new skills and techniques.
- Smart and tidy in appearance.
- Positive and willing to participate on a team and work with a winning attitude.
- Excellent communication skills in the local language.
- Flexible, reliable, and responsive to a range of work situations.
- Prepared to manage a variety of customer types, inquiries, and complaints.
- Knowledge of alcoholic beverages and mixing of drinks.
- Previous food hygiene experience.
- Electronic ordering systems experience.
- Cash handling experience.
Hilton is a leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. Our vision is to create remarkable hospitality experiences around the world every day.
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