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Outlet manager

2 months ago

Kuala Lumpur, Kuala Lumpur, Malaysia YFS Corporate Full time

職責: 監控、負責並負責門市維護和績效,包括 NPS 目標、線上審查和門市設施管理。 及時向批發營運主管提供有關分配任務的更新和報告。 在直銷店層級舉辦直銷店會議,傾聽、支持員工並為實現目標提供解決方案。 維持門市成本管理、服務品質改善、員工發展和留任。 與內部團隊進行輔導、指導和協作,以提高門市效率和績效。 注重客戶體驗並監督整個網點營運並確保營運流程順暢。 管理所有分行人員,為營運提供行政支援;輪班計畫以確保在營業點營業時間內提供支援。 根據需要管理管理層的臨時專案和任務。與採購員/檢查員和其他相關利害關係人密切合作,以實現最佳效率。 要求 : 資格: 擁有 3 年 服務/時尚 產業經驗者優先。 所需語言:英語和馬來語;了解其他方言是一個額外的優勢。 紀律:準時、結果導向、良好的工作態度。 技能:熟練使用 Microsoft Office、高級電腦技能以及報告工具和報告分析知識。 必須能夠同時處理多項任務,在快節奏的環境中工作,並具有良好的紀律性以及專業和愉快的性格、人際交往能力和溝通能力。 注重店面外觀及設施維護等細節,提供員工安全的工作環境,提供顧客舒適的環境。