Senior Customer Development Manager

4 weeks ago

Kuching, Sarawak, Malaysia Colgate-Palmolive Company Full time

Seeking a Sr Customer Development Manager - Indirect Trade (IDT) to develop and support partnerships between Colgate and distributors/customers in assigned geography, delivering sell-thru, volume, distribution, and market share targets.

Colgate-Palmolive Company is a caring, innovative growth company that is reimagining a healthier future for all people, their pets, and our planet. We are recognized for our leadership and innovation in promoting sustainability and community wellbeing.

We are looking for a Sr Customer Development Manager - Indirect Trade (IDT) who is responsible for developing and supporting the partnership between Colgate and the distributors/customers in the assigned geography to deliver sell-thru, volume, distribution, and market share targets.

Key Responsibilities:

  • Directing activities of assigned Customer Development Executives and working with Customer Development Managers in building relationships with key contacts (e.g., buyers, store managers) and providing customers with objective and trustworthy analysis of their business.
  • Monitoring activity at store level and communicating competitive, category, and product information impacting sales results to customer marketing and sales management.

Leadership/Supervision:

  • Managing and setting the team's objectives and ensuring that the team delivers the overall team mission and goals.
  • Defining the specific roles of individuals within the team, promoting teamwork, and ensuring the team is motivated to deliver results.
  • Establishing specific KPIs and ensuring tracking methods and communication are in place.
  • Managing a monthly meeting to review team's mission and objectives and discuss specific issues and KPI performance.
  • Providing coaching and feedback and ensuring adequate training to team members.

Requirements:

  • 6 years of Consumer Goods Industry Experience.
  • 6 years of Functional Experience.

Our Commitment to Sustainability: We are determined to position ourselves for further growth as we act on our 2025 Sustainability & Social Impact Strategy.

Our Commitment to Diversity, Equity & Inclusion: Achieving our purpose starts with our people — ensuring our workforce represents the people and communities we serve —and creating an environment where our people feel they belong.

Equal Opportunity Employer: Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.

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