customer service assistant- hap seng kuala lumpur

4 days ago


Malaysia Agensi Pekerjaan Synergy Staffing Sdn Bhd Full time

Position Title :
Customer Service AssistantLocation HSS- Jalan Ipoh, Kuala Lumpur (No 546, Batu 3 Jalan Sultan Azlan Shah 51200, Kuala Lumpur. Malaysia.)


Period of employment : 6 monthsJob DescriptionTo attend to enquiries from walk in customers and incoming calls in promptly and gentle manner with proper greetings.

To establish appointments for customers within 3 days and work closely together with Customer Care Centre on the arrangement of appointments.

To assist in daily booking schedule and to register customers' requirements in Work Order (WIP) (assign and allocate service advisors to look into different requirements accordingly).To attend to company's WhatsApp Group's customers, request for booking, update customers' details and breakdown cases.

To blast SMS reminder to customers at least 1 day prior to their appointments.
To arrange grab service for customer mobility.
Job Requirement Candidate must possess at least Upper Secondary / Diploma or an equivalent's qualification.
At least 1 year of working experience in the related field is required.
Good interpersonal and communication skills at all levels.
Excellent verbal and writing skills in English and Bahasa Malaysia. If interested,please send your resume/cv to
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