Critical Facilities Engineer, Malaysia

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Title: Critical Facilities Engineer, Malaysia

Division: Site Operations

Reports to: Manager, Chief Engineer

Job Status: Full Time

About Vantage Data Centers

Vantage Data Centers is committed to being a workplace of inclusion, equality, respect and acceptance. We celebrate diversity and intentionally seek out opportunities to learn from one another's experience.

Vantage Data Centers powers, cools, protects and connects the technology of the world's well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.

Site Operations Department

The Site Operations Department is responsible for the overall health of all mechanical and electrical systems, building maintenance, and performance of all data modules in our data centers. The team is staffed 24 x 7 onsite with Critical Facilities Engineers (CFEs) working on shift. This team is the face of Vantage to our customers and the guaranty of business continuity and excellence of Operations of our campus as well as the performance of our customer installations. Using a Computerized Maintenance Management System (CMMS) to plan and track maintenance activities, the Site Operations department is responsible for all preventative and corrective maintenance. Our culture expects and rewards team performance that engages directly with the customers and the facility infrastructure.

Position Description

The Critical Facility Engineering team plays an integral role in maintaining the overall health of the critical infrastructure systems to ensure best-in-class data center services for our customers. Critical Facility Engineers are Vantage's front-line responder for dealing with critical electrical and mechanical infrastructure operations, includes capacity management, performance optimization, and responding to, troubleshooting, and affecting repairs when unplanned events occur. Providing best-in-class services requires proficiency in mission critical facility management including change management, event management, incident management and problem management.

Essential Job Functions

• Ensure the completion of the maintenance activities to the highest quality level of planification, preparation, execution, and reporting.
• Ensure the full reliability of the infrastructures with the focus on continuity of services, energy efficiency and budgetary constraints.
• Use the BMS (Building Management System) and all available systems and do regular walkthroughs to keep up to date, at all times, the appropriate monitoring on site.

Duties

• Strict adherence to safe work practices for all work activities, at all times.
• Strict compliance with physical processes and procedures.
• Conduct daily walk-through of facility documenting parameters such as power availability, temperature and humidity, alarm status, etc. for identification of discrepancies and trends.
• Provide hands on support for customer needs, includes installation/decommissioning of racks.
• Compile Method of Procedures (MOP), Standard Operating Procedures (SOP), Emergency Response Procedures (ERP) and preventive maintenance programs.
• Perform periodic technical and quality reviews of all MOP, SOP and ERP to ensure the most "up-to-date" techniques and safety guidelines are utilized as well as compliant with government regulations.
• Supervise contractors to ensure all maintenance activities are performed in accordance with approved MOPs and Vantage's Mission Critical Facility work rules.
• Utilize internal CMMS to manage maintenance workflows and spare part inventory.
• Ensure availability targets are achieved and maintained for data centers and technical infrastructure for all Vantage Data Center facilities.
• Monitor and report load capacities of critical infrastructure to mitigate overload conditions during equipment failover between primary and redundant systems.
• Maintain a strong technical knowledge of the critical infrastructure design intent, sequence of operations, fault conditions and associated corrective action.
• Perform periodic site-specific crisis management drills to ensure full preparedness to respond effectively to an unplanned change-of-state event.
• Perform post event analysis includes report compilation, to establish root cause, lessons learned and implement mitigation and or remediation activities in a timely manner.
• Participate in operations and technical compliance audits and ensure timely completion of improvement plans.
• Actively contribute to all improvement actions in the site PUE.
• Work with Construction team to ensure construction activities do not impact operations, participate in commissioning activities, and drive timely closure of construction defects.
• Perform other services determined that are necessary to maintain and operate all mission-critical related infrastructure in an approved manner.

Physical Working Conditions

• The position is subject to extreme cold and extreme heat. Activities occur inside and outside.
• The position is subject to noise such as vibration and high volume of air movement.
• The position is subject to hazards. Includes a variety of physical conditions, such as proximity to moving mechanical parts, moving vehicles, electrical current, working on scaffolding and high places, exposure to high heat or exposure to chemicals.

Job Requirements

• Diploma/Degree in Electrical Engineering, Mechanical Engineering, or relevant discipline.
• 3-5 years of Experience in operating, maintaining, repairing, inspecting, and testing of electrical distribution systems, and or HVAC systems, and or building management/automation systems.
• Prior experience in Data Center operations or equivalent mission critical facility.
• Supervision of preventive and corrective maintenance activities.
• Locking out / making installations safe after incidents.
• Reactivation of circuit breakers in low-voltage electrical equipment.
• Readings and measurements on equipment.
• Ability to demonstrate a proactive approach and the capacity to generate new ideas.
• Proven skills in the use of software, such as, BMS, Computerized Maintenance Management Systems and MS Project.
• Candidates must possess reliable transportation for reporting to work for shifts, or emergencies.
• Travel is expected to be less than 5%, occasionally for training purposes.

We operate with No Ego and No Arrogance. We work to build each other up and support one another, appreciating each other's strengths and respecting each other's weaknesses. We find joy in our work and each other, actively seeking opportunities to inject fun into what we do. Our hard and efficient work is rewarded with an above market total compensation package. We offer a comprehensive suite of health and welfare, retirement, and paid leave benefits exceeding local expectations.

Safety and security always matter. During COVID, all positions that can work remotely have been, and appropriate steps have been taken to ensure the safety of employees in any position essential to be on site. Regardless of where you are working, technology to work effectively is provided on or in advance of your first day of employment.

Throughout the year, the advantage of being part of the Vantage team is evident with an array of benefits, recognition, training and development, and the knowledge that your contribution adds value to the company and our community.

Don't meet all the requirements? Please still apply if you think you are the right person for the position. We are always keen to speak to people who connect with our mission and values.

Vantage Data Centers is an Equal Opportunity Employer

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