Clinical Specialist

2 weeks ago

Klang, Selangor, Malaysia Monroe Consulting Group Full time

Executive Recruitment Company Monroe Consulting Group's Health Division is partnering with one of the world's largest aesthetic and beauty equipment manufacturers. Our client is a principal company that brings premium beauty products to more than 60 countries over the world. As business growth and expansion continues, our esteemed client is looking for a Product Specialist to be based in Petaling Jaya, Malaysia.

Job Responsibilities:

  • Clinical Expertise: Serve as the support contact for healthcare professionals regarding the clinical demonstration, application, and post-sales trainings of our aesthetic medical equipment. Demonstrate expert-level knowledge of equipment functionality, settings, and capabilities.
  • Training and Education: Develop and conduct comprehensive training programs for healthcare professionals on the proper use of our equipment.
  • Provide hands-on demonstrations, practical exercises, and educational materials to ensure proficiency and competency.
  • Clinical Support: Collaborate with physicians, nurses, and other healthcare providers to optimize treatment protocols and achieve desired aesthetic outcomes.
  • Customer Service: Provide exceptional customer support and service to healthcare professionals, addressing inquiries, concerns, and clinical application issues promptly and professionally. Build strong relationships with key stakeholders to foster trust and loyalty.
  • Product Feedback: Gather feedback from healthcare professionals regarding equipment performance, usability, and features.

Requirements:

  • Diploma/Degree in Nursing, Beauty, or related field.
  • Minimum of 2-3 years of clinical experience in aesthetics, plastic surgery, dermatology, or related field is a plus.
  • Basic understanding of facial and body aesthetics enhancement techniques, procedures, and products will be helpful.
  • Excellent communication, interpersonal, and presentation skills.
  • Detail-oriented with a focus on accuracy and precision.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Willingness to travel as needed to support customers and attend training events.

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