Program Team Analyst
2 weeks ago
Account & Relationship Management (Banking & Financial Services)
This role is responsible for the diligent management of the assigned program/s including client servicing, service delivery, exceptions processing, program monitoring and risks reporting.
Our client is a renowned player within the finance industry with a global presence for over a century, They are currently looking for a program analyst ( Japanese Speaker) to join their dynamic team to assist in the business of the company.
Description
- Responsible for the daily tasks within the program.
- Monitoring the program processes.
- Train program's stakeholders on GSCF's services and systems.
- Evaluate and issue change requests and review them with the client.
- Ensure agreements (statement of works, changes requests, authorisation matrix, function & notification matrix) are implemented and monitored.
- Ensure agreements and all program relevant manuals are updated regularly.
- Timely reporting/escalating of risks, exceptions, incidents, opportunities to the superior.
- User acceptance testing of the new features to be released to production.
- Develop and maintain professional relationship with the business partners.
- Adhere to company & operations policies.
- Contribute to maintaining a positive, transparent, open and creative thinking working environment.
- From time to time, willing to take over tasks/projects which are not related directly to this function.
Profile
- Degree in Finance & Accounting or related field
- 1-2 years of relevant experience in shared service environment. Fresh graduates may be considered
- Accuracy and attention to detail
- Fluent written and spoken in Japanese, English and Mandarin.
Job Offer
- Opportunity to be part of a globally renowned organisation
To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Jessie Gan at
Company informationRegistration No.
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