Program Team Analyst

2 weeks ago


Malaysia TIME's group Full time
Program Team Analyst ( Japanese speaker)

Account & Relationship Management (Banking & Financial Services)

This role is responsible for the diligent management of the assigned program/s including client servicing, service delivery, exceptions processing, program monitoring and risks reporting.

Our client is a renowned player within the finance industry with a global presence for over a century, They are currently looking for a program analyst ( Japanese Speaker) to join their dynamic team to assist in the business of the company.

Description

  • Responsible for the daily tasks within the program.
  • Monitoring the program processes.
  • Train program's stakeholders on GSCF's services and systems.
  • Evaluate and issue change requests and review them with the client.
  • Ensure agreements (statement of works, changes requests, authorisation matrix, function & notification matrix) are implemented and monitored.
  • Ensure agreements and all program relevant manuals are updated regularly.
  • Timely reporting/escalating of risks, exceptions, incidents, opportunities to the superior.
  • User acceptance testing of the new features to be released to production.
  • Develop and maintain professional relationship with the business partners.
  • Adhere to company & operations policies.
  • Contribute to maintaining a positive, transparent, open and creative thinking working environment.
  • From time to time, willing to take over tasks/projects which are not related directly to this function.

Profile

  • Degree in Finance & Accounting or related field
  • 1-2 years of relevant experience in shared service environment. Fresh graduates may be considered
  • Accuracy and attention to detail
  • Fluent written and spoken in Japanese, English and Mandarin.

Job Offer

  • Opportunity to be part of a globally renowned organisation

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Jessie Gan at

Company information

Registration No.

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