Tour Consultant

2 months ago

Malaysia Borneo Eco Tours Full time
Tour Consultant

Responsible for advising clients about suitable travel options in accordance with their needs, wants, and capabilities.

Responsibilities
  • Organize the client's travel itinerary from beginning to end.
  • Communicate and maintain a healthy relationship with new and existing clients, representatives, and agents through email, telephone, online video call, or face-to-face.
  • Work with the Sales Team and Operations Team to deliver optimal service to clients on the ground.
  • To handle and respond to all customer complaints and report to Sales Manager/Supervisor.
Job Requirement
  • Diploma or Degree in Tourism Management or any related field.
  • At least 1 year experience in tourism agency or relevant field. Requires effective oral and written communication skills.
  • Excellent knowledge in various areas of travel (domestic/international, business/holiday, group/individual, logistics and etc.)
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